Comparison Summary
This comparison report of Salesforce Essentials vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 5764 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and BenchmarkONE
Salesforce Essentials, BenchmarkONE, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.
"Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? " - Arvind Krishna
"We have seen great results since using BenchmarkONE. We've grown our Maddie Network (contacts) by 25% since we started using it. We're also able to see what emails are most engaging and have been able to increase our open rates and CTR based on the ...insights BenchmarkONE gives us. " - Brittany Ransonet
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than BenchmarkONE for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Sales and marketing software for small businesses and marketing agencies
Age
1999
2011
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
82
90
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Acquire customers
-
Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Build brand awareness
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Grow market share
-
Improve internal communications
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Launch new products
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Improve brand engagement
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Establish thought leadership
- See 10 more
Top Channels
Channels Used
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e-mail
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social media
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website
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phone calls
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newsletter
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user generated content
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blogs
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offline
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mobile
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video
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trade shows
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events
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LinkedIn
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Instagram
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chat
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point of sale
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display advertisement
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Facebook
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omnichannel
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on premises
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Facebook page
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promotions
- See 19 more
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e-mail
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social media
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website
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phone calls
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newsletter
-
user generated content
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blogs
-
offline
-
mobile
-
video
-
trade shows
-
events
-
LinkedIn
-
Instagram
-
chat
-
point of sale
-
display advertisement
-
Facebook
-
omnichannel
-
on premises
-
Facebook page
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
