Comparison Summary
This comparison report of Salesforce Essentials vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 5408 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Blackbaud eTapestry
Salesforce Essentials, Blackbaud eTapestry, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
"To know Meals on Wheels is to love Meals on Wheels. People who know our story connect with us and enjoy giving because they know the impact their donation makes—which is why we have to get better at knowing our donors. " - Annam Manthiram
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Blackbaud eTapestry for
Software Failure Risk
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Salesforce Essentials for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
1999
1981
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
82
55
Total Goals
(we found evidences for)
16
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve stakeholder relations
-
Improve ROI
-
Increase customer life time value
-
Improve efficiency
-
Improve brand engagement
-
Build brand awareness
-
Grow market share
-
Increase average basket value
-
Improve digital and social presence
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve digital and social presence
-
Improve ROI
-
Increase customer life time value
-
Increase sales & revenue
-
Grow market share
- See 6 more
Top Channels
Channels Used
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
-
e-mail
-
offline
-
causes and charity
-
phone calls
-
social media
-
website
-
video
-
print media
-
magazine
-
promotions
-
chat
-
point of sale
-
omnichannel
-
Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High