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Salesforce Essentials vs Bloomerang: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Essentials vs. Bloomerang is based on a specific set of business needs and context. The comparison uses 13583 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Essentials and Bloomerang

Salesforce Essentials, Bloomerang, Siebel CRM, Bullhorn ATS & CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.

Bloomerang focuses on Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.

"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran

"I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of w...hat we do with donors in real time. Julie Henson, Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization. " - Julie Henson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Essentials

Focus area

Salesforce Essentials is better than Bloomerang for

Software Failure Risk

  • medium

logo Bloomerang

Focus area

Bloomerang is better than Salesforce Essentials for

Software Failure Risk

  • medium

About

Build stronger customer relationships, with the CRM built for small business

Donor Management Software for Nonprofits

Age

1999

2012

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

82

91

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



sales document management

contract management

proposal & quote management


knowledge management


contact list management

creating contact list


communication management

tracking & monitoring communications

sending & publishing communications




workflow management


customer case management


pipeline management



sales call management

meeting management


training & onboarding


community building


conversion management


social media management

managing social media account

social media analytics

engaging on social media

scheduling post to social media




customer feedback management

measuring customer satisfaction



relationship management


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics

campaign monitoring


generation of new leads



content management


opportunity management


business development



rating and review management


account management


loyalty management

customise loyalty program






products & pricelist management



lifetime value management


competitive intelligence




create learning path


courses & assessment

create learning path


membership management


category management



database marketing


advocacy management



segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase average basket value

  • Improve digital and social presence

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Establish thought leadership

  • See 13 more
  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • social media

  • website

  • phone calls

  • chat

  • newsletter

  • video

  • Twitter

  • user generated content

  • blogs

  • mobile

  • promotions

  • point of sale

  • games

  • mobile app

  • Facebook

  • events

  • trade shows

  • Instagram

  • See 18 more
  • e-mail

  • offline

  • causes and charity

  • social media

  • website

  • phone calls

  • chat

  • newsletter

  • video

  • Twitter

  • user generated content

  • blogs

  • mobile

  • promotions

  • point of sale

  • games

  • mobile app

  • Facebook

  • events

  • trade shows

  • Instagram

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting