Comparison Summary
This comparison report of Salesforce Essentials vs. C2CRM is based on a specific set of business needs and context. The comparison uses 3115 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and C2CRM
Salesforce Essentials, C2CRM, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
C2CRM focuses on Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. " - Jessica Kosty
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than C2CRM for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Flexible CRM that manages client relationships throughout the sales cycle.
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
43
Total Goals
(we found evidences for)
16
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
-
Scale best practices
-
Improve stakeholder relations
-
Grow market share
-
Improve internal communications
- See 6 more
Top Channels
Channels Used
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mobile
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e-mail
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mobile app
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newsletter
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offline
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on premises
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phone calls
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user generated content
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blogs
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website
- See 7 more
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mobile
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e-mail
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mobile app
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newsletter
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offline
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on premises
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phone calls
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user generated content
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blogs
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website
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
