Comparison Summary
This comparison report of Salesforce Essentials vs. Follow Up Boss is based on a specific set of business needs and context. The comparison uses 4213 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Follow Up Boss
Salesforce Essentials, Follow Up Boss, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Follow Up Boss focuses on Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
"Real estate isn't really service to transaction, it's service to relationship. Follow Up Boss makes that possible. " - Ron Howard
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Follow Up Boss for
Software Failure Risk
Follow Up Boss
Focus area
Follow Up Boss is better than Salesforce Essentials for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Real Estate CRM and Lead Management Software to deliver an incredible customer experience
Age
1999
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
82
54
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve brand engagement
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
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games
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mobile app
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video
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offline
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on premises
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chat
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Slack
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mass media
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Twitter
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out of home
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billboards
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Facebook page
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radio
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television
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promotions
- See 19 more
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phone calls
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e-mail
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social media
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website
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mobile
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Facebook
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text SMS
-
games
-
mobile app
-
video
-
offline
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on premises
-
chat
-
Slack
-
mass media
-
Twitter
-
out of home
-
billboards
-
Facebook page
-
radio
-
television
-
promotions
- See 19 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
