Comparison Summary
This comparison report of Salesforce Essentials vs. Keela is based on a specific set of business needs and context. The comparison uses 3900 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Keela
Salesforce Essentials, Keela, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
"The driving force behind SheJumps’ impact is the commitment and dedication of SheJumps volunteers. With 170+ volunteers throughout the United States and Canada, the volunteers bring various passions and skillsets to the table. With a small full-time... staff, we’ve learned a lot over the years and have made adjustments on how to engage volunteers in many different regions that have different outdoor landscapes. " - Angela Crampton
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Keela for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
The Fundraising CRM for Nonprofits
Age
1999
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
82
42
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Increase sales & revenue
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Improve internal communications
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Enhance customer relationships
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase average basket value
- See 4 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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website
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mobile
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social media
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point of sale
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on premises
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user generated content
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blogs
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promotions
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phone calls
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mobile app
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events
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trade shows
- See 12 more
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e-mail
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offline
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causes and charity
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website
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mobile
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social media
-
point of sale
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on premises
-
user generated content
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blogs
-
promotions
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phone calls
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mobile app
-
events
-
trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
