Comparison Summary
This comparison report of Salesforce Essentials vs. Pipeline CRM is based on a specific set of business needs and context. The comparison uses 9436 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Pipeline CRM
Salesforce Essentials, Pipeline CRM, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Pipeline CRM focuses on Engagement Management, Lead Tracking with E-Mail, Communication Management with E-Mail, Contact List Management, etc.
"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future. " - Tuomas Pyyhtia
"Pipeline CRM is simple, clear, and concise. It's not bogged down with a lot of extra noise. It was very difficult to get compliance with previous tools. Now we're capturing all the information we need in one system that's easy to access. That in and... of itself is transformative. " - Margaret Pagel
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Pipeline CRM for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Sales Pipeline Enablement Platform
Age
1999
2006
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
82
98
Total Goals
(we found evidences for)
16
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Increase sales & revenue
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Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Improve ROI
-
Grow market share
-
Improve stakeholder relations
-
Scale best practices
-
Enter new markets internationally or locally
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Launch new products
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Improve navigation
-
Improve visibility
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Shorten ramp up time
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Establish thought leadership
- See 11 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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website
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mobile app
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offline
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on premises
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point of sale
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video
-
user generated content
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blogs
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chat
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social media
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LinkedIn
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trade shows
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events
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Slack
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text SMS
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print media
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magazine
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Facebook
-
promotions
-
review sites
-
Amazon
-
display advertisement
-
games
- See 23 more
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e-mail
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phone calls
-
mobile
-
website
-
mobile app
-
offline
-
on premises
-
point of sale
-
video
-
user generated content
-
blogs
-
chat
-
social media
-
LinkedIn
-
trade shows
-
events
-
Slack
-
text SMS
-
print media
-
magazine
-
Facebook
-
promotions
-
review sites
-
Amazon
-
display advertisement
-
games
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
