Comparison Summary
This comparison report of Salesforce Essentials vs. Salesforce Sales Cloud is based on a specific set of business needs and context. The comparison uses 38275 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Salesforce Sales Cloud
Salesforce Essentials, Salesforce Sales Cloud, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Salesforce Sales Cloud focuses on Contact List Management, Engagement Management, Lead Tracking, Workflow Management, etc.
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
"I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. " - Jane Moran
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Salesforce Sales Cloud for
Software Failure Risk
Salesforce Sales Cloud
Focus area
Salesforce Sales Cloud is better than Salesforce Essentials for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Sales Performance Management Software
Age
1999
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
82
131
Total Goals
(we found evidences for)
16
22
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
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Improve stakeholder relations
-
Improve ROI
-
Increase customer life time value
-
Improve efficiency
-
Improve brand engagement
-
Build brand awareness
-
Grow market share
-
Increase average basket value
-
Improve digital and social presence
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Grow market share
-
Improve efficiency
-
Improve ROI
-
Improve stakeholder relations
-
Scale best practices
-
Improve visibility
-
Increase customer life time value
-
Enter new markets internationally or locally
-
Manage risk
-
Improve brand engagement
-
Launch new products
-
Improve digital and social presence
-
Build brand awareness
-
Improve consistency
-
Shorten ramp up time
-
Establish thought leadership
-
Increase average basket value
-
Improve navigation
- See 19 more
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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social media
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website
-
mobile
-
point of sale
-
chat
-
on premises
-
mobile app
-
promotions
-
user generated content
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blogs
-
causes and charity
-
Slack
-
text SMS
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LinkedIn
-
newsletter
-
games
-
video
-
trade shows
-
Facebook
-
events
-
coupons
-
mass media
-
channel partners
-
print media
-
magazine
-
omnichannel
-
Twitter
- See 27 more
-
e-mail
-
phone calls
-
offline
-
social media
-
website
-
mobile
-
point of sale
-
chat
-
on premises
-
mobile app
-
promotions
-
user generated content
-
blogs
-
causes and charity
-
Slack
-
text SMS
-
LinkedIn
-
newsletter
-
games
-
video
-
trade shows
-
Facebook
-
events
-
coupons
-
mass media
-
channel partners
-
print media
-
magazine
-
omnichannel
-
Twitter
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
