Comparison Summary
This comparison report of Salesforce Essentials vs. Soffront is based on a specific set of business needs and context. The comparison uses 3204 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and Soffront
Salesforce Essentials, Soffront, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
Soffront focuses on Helpdesk Management with Phone Calls, Generation Of New Leads with Website, Social Media Management with Social Media, Social Media Marketing with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than Soffront for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
Soffront - Digital Marketing Company
Age
1999
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
82
56
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve stakeholder relations
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Improve ROI
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Increase customer life time value
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Grow market share
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Increase average basket value
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Improve digital and social presence
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Improve internal communications
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Scale best practices
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Launch new products
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Establish thought leadership
- See 13 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Improve efficiency
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Scale best practices
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Build brand awareness
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Enter new markets internationally or locally
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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social media
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website
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phone calls
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newsletter
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mass media
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video
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mobile
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offline
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point of sale
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mobile app
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LinkedIn
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Facebook
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Twitter
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Instagram
- See 12 more
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e-mail
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social media
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website
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phone calls
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newsletter
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mass media
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video
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mobile
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offline
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point of sale
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mobile app
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LinkedIn
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Facebook
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Twitter
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Instagram
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
