Soffront Overview

Soffront CRM empowers small businesses to manage customer interactions efficiently. The platform offers a user-friendly dashboard paired with analytics and reporting tools, crucial for making informed business decisions. Designed with small businesses in mind, it simplifies the process of tracking customer data and improving engagement strategies. Users can customize their CRM experience, tailoring it to specific business needs, whether they're a startup or a medium-sized company. A noteworthy feature is its white label option, allowing businesses to brand the CRM as their own, which is ideal for resellers looking to expand their offerings. This flexibility ensures that businesses can maintain a consistent brand image while leveraging powerful CRM capabilities.

Use Cases

Customers recommend Helpdesk Management, Generation Of New Leads, Social Media Management, as the business use cases that they have been most satisfied with while using Soffront.

Other use cases:

  • Social Media Marketing
  • Workflow Management
  • Engagement Management
  • Reputation Management
  • Sending & Publishing Communications
  • Lead Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Soffront.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
See all business priorities See less business priorities

Soffront Use-Cases and Business Priorities: Customer Satisfaction Data

Soffront works with different mediums / channels such as Phone Calls. Website. E-Mail etc.

Soffront's features include SEO, Auto Responder, Ticketing, etc. and Soffront support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Soffront analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We also enhanced our internal communications and automated bug tracking and help desk tickets...." Peer review by Francesco Mollisi, Senior Consultant, THEMA Consulting

Soffront, Floify, monday sales CRM, Pipeliner CRM, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Soffront CRM streamlines customer interactions for small businesses with dashboard, analytics, and reporting tools. The software enhances efficiency and decision-making.

Popular Business Setting

for Soffront

Top Industries

  • Information Technology and Services
  • Legal Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Soffront is popular in Information Technology And Services, Legal Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Soffront Customer wins, Customer success stories, Case studies

What benefits does Soffront offer for Helpdesk Management?

What Are the key features of Soffront for Generation Of New Leads?

What makes Soffront ideal for Social Media Management?

What makes Soffront ideal for Social Media Marketing?

How does Soffront address your Workflow Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Soffront solved their CRM needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

ActionCOACH Chooses Soffront CRM and Marketing Software for Business Coaches - Soffront

ActionCOACH has selected Soffront as its official CRM solution partner for its franchises. Soffront has customized its CRM and Marketing software to integrate ActionCOACH's sales processes and market...ing systems, enhancing client communication and lead conversion. Hundreds of ActionCOACH franchises are now using Soffront's CRM to automate operations and improve productivity.

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American Security Programs - Security

American Security Programs used Soffront to improve their business. They saved weeks of man hours with automated processes. They increased sales productivity and contact frequency. Their sales capaci...ty grew, leading to a 77% growth rate. They were recognized as a fast-growing company.

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CASO

CASO used Soffront CRM to solve data silos and improve operations. They saved over $15,000 by reducing errors. Soffront's customization helped CASO manage projects and track costs. CASO now has bette...r visibility and organization.

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Celeritas Group

Celeritas Group used Soffront CRM to improve their sales pipeline. They saw a 20% efficiency increase, with a 75% expected increase. The CRM helped track leads and forecast revenues. It was easy to u...se and cost-effective. Customer support was responsive and knowledgeable.

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Central Service Association - Information Technology And Services

Central Service Association (CSA) used Soffront CRM to improve collaboration and efficiency. They created a single database for customer information. This helped all employees access data easily. CSA... saw immediate improvements in tracking customer issues. They plan to automate more processes soon.

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Dial Telecom Romania - Telecommunications

Dial Telecom Romania improved customer service with Soffront CRM. They chose Soffront over Oracle, SAP, and Microsoft. The CRM helped manage customer information better. Customers can access informat...ion easily through a portal. Automated processes increased productivity.

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Frequently Asked Questions(FAQ)

for Soffront

What is Soffront?

Soffront is a CRM platform that offers fully managed marketing services to establish the brand, generate more leads, and close more sales. It helps to acquire customers and increase sales and revenue.

Soffront helps to build a beautiful and mobile-friendly website that gives just the right impression and drives results, generate more leads with paid search and social advertising services, nurture leads automatically with email marketing services, get found by the right prospects and more.

Soffront features include qualify leads with marketing automation, get organized and automate sales follow-ups, design workflows to create advocates, build a web presence, and generate more leads, and so on.

What is Soffront used for?

Soffront is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Generation Of New Leads and Social Media Management .

What are the top features of Soffront?

SEO, Auto responder and Ticketing are some of the top features of Soffront.

Who uses Soffront?

Soffront is used by Information Technology And Services, Legal Services and Marketing And Advertising among other industries.

What are Soffront alternatives?

Floify, Monday Sales CRM, Pipeliner CRM and NetHunt CRM are popular alternatives for Soffront.

Where is Soffront located?

Soffront is headquartered at Las Vegas, NV.
lightning

Peers used Soffront for helpdesk management and generation of new leads

Soffront Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)

Software Failure Risk Guidance

?

for Soffront

Overall Risk Meter

Low Medium High

Top Failure Risks for Soffront

Soffront Corporation News

Awards

Soffront Wins ISM Top 15 CRM Software Award - Soffront

Soffront Software Inc. has been awarded the ISM Top 15 CRM Software Award for 2015/16, recognizing its Soffront CRM for excellence in the small and medium business sector. The award highlights Soffront's leadership in the CRM industry, with its CRM solution praised for its functionality, connectivity, and ease of use, contributing to high adoption rates in the SMB market.

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Partnership

Soffront and Cobb Chamber Partner to Bring Integrated Sales and Email Marketing Automation to Small and Medium Businesses - Soffront

Soffront Software Inc. has partnered with the Cobb Chamber to offer integrated sales and email marketing automation solutions to small and medium businesses. This collaboration aims to enhance efficiency and sales for the Chamber's members by utilizing Soffront's CRM and marketing automation tools.

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Partnership

Soffront Partners with CalAsian Chamber to Bring CRM and Email Marketing to Small and Medium Businesses - Soffront

Soffront Software Inc. has partnered with the CalAsian Chamber to offer CRM and marketing automation solutions to small and medium businesses. This collaboration aims to enhance business growth by providing efficient sales and marketing tools. The partnership allows CalAsian Chamber members access to Soffront's acclaimed software, which integrates CRM with automated email and social marketing.

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Soffront Corporation Profile

Company Name

Soffront Corporation

Company Website

https://soffront.com/

HQ Location

Las Vegas, NV

Employees

51-100

Social

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Financials

PRIVATE