Guiding you to choose between Salesforce Inbox vs. Boomerang for Gmail: 2024

Comparison Summary

Salesforce Inbox: Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.

Boomerang for Gmail: Boomerang-for-Gmail integrates meeting scheduling and email reminders into Gmail and Google Workspace. Productivity is enhanced by allowing focus on important tasks.

Boomerang for Gmail

Focus area

Boomerang for Gmail is better than Salesforce Inbox for

sending & publishing communications

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Salesforce Inbox and Boomerang for Gmail: Customer Satisfaction Data

Most deployed common Use Cases for Salesforce Inbox and Boomerang for Gmail

How can Salesforce Inbox and Boomerang for Gmail enhance your Communication Management process?

Salesforce Inbox and Boomerang For Gmail both allow users to schedule emails for delivery at a later time. Salesforce Inbox integrates with Salesforce, allowing users to track email communication with prospects and customers within Salesforce. Boomerang For Gmail provides email tracking and read receipts but does not integrate with Salesforce. Both tools have limitations, with Salesforce Inbox sometimes losing email logs and Boomerang For Gmail lacking a dedicated Chrome extension for managing scheduled messages.

"...We are able to insert templates, and the email should track automatically into salesforce, reducing the amount of work required on our sales team...." Peer review by Aaron King, Computer Software

"...The ability to send incoming emails away for an hour is great and the new "pause" button is really helpful for allowing you to keep focus...." Peer review by Ray M, Founder, Media Production

Why is Salesforce Inbox and Boomerang for Gmail the best choice for Engagement Management?

Salesforce Inbox and Boomerang for Gmail both enable users to schedule email follow-ups and track email engagement. Salesforce Inbox integrates with Salesforce, providing access to customer data and insights to personalize emails. Boomerang for Gmail works independently, offering email scheduling and follow-up reminders based on user preferences. Salesforce Inbox provides real-time insights into customer interactions, while Boomerang focuses on managing email communication flow and keeping the inbox organized. Both tools have limitations in that they primarily focus on individual email management and may not provide comprehensive CRM functionality.

"...With real-time insights from Salesforce, we’re able to target our communications and engage with applicants in a more meaningful way...." Testimonial by Dr. Jitin Chadha, Founder and Director, ISBF