Salesforce Inbox Overview

Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.

Use Cases

Customers recommend Advertisement, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Inbox.

Other use cases:

  • Meeting Management
  • Market Research
  • Creating Contact List
  • Products & Pricelist Management
  • Generation Of New Leads
  • Workflow Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Inbox.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Visibility
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Salesforce Inbox Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Inbox works with different mediums / channels such as Website. Offline. On Premises etc.

Salesforce Inbox's features include Personalization, Recording, Templates, etc. and Salesforce Inbox support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Salesforce Inbox analytics capabilities include Analytics, and Custom Reports.

Reviews

"Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package." - Husayn Kassai

Salesforce Inbox, Mailsuite (formerly Mailtrack), Ebsta, Polymail, Saleshandy, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Inbox

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Salesforce Inbox is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Salesforce Inbox Use Cases

How can Salesforce Inbox enhance your Communication Management process?

How does Salesforce Inbox address your Engagement Management Challenges?

How can Salesforce Inbox optimize your Meeting Management Workflow?

38+ more Business Use Cases

36 buyers and buying teams have used Cuspera to assess how well Salesforce Inbox solved their Sales Engagement needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Inbox testimonial

Husayn Kassai

CEO & Co-Founder

Onfido

Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai
Salesforce Inbox testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood
Salesforce Inbox testimonial

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez
CUSTOMERS TESTIMONIALS
Salesforce Inbox testimonial

Husayn Kassai

CEO & Co-Founder

Onfido

Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai
Salesforce Inbox testimonial

Toya Gatewood

Salesforce Administrator

Consumer Technology Association

The biggest room in the world is room for improvement. Testimonial By Toya Gatewood
Salesforce Inbox testimonial

Clara Perez

Salesforce Developer

Great Wave Technologies

I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Inbox case study
NA
Case Study 3M

3M tackles fraud to help protect frontline workers.

Read More
Salesforce Inbox case study
NA
Case Study AAA Carolinas

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

Read More
Salesforce Inbox case study
NA
CASE STUDY SkipTheDishes

SkipTheDishes helps more restaurants thrive with Salesforce

Read More

Video

Salesforce inbox introduction

Video Thumbnail

Frequently Asked Questions(FAQ)

for Salesforce Inbox

What is Salesforce Inbox?

Salesforce Inbox is a sales engagement platform that transforms the way reps sell. It extends the power of the Salesforce platform to email and calendar. It helps to acquire customers and improve sales and revenue.

Inbox brings email, calendar, and CRM together in one seamless experience. It views and works with Salesforce data, create Salesforce records, and log emails and events back to Salesforce, all directly in Inbox.

Some of its features include updating CRM data in real-time, selling smarter from the inbox and makes it a snap to sell from anywhere, Speed up through email with templates and personalized email messaging that streamline prospect outreach, schedule hard-to-get meetings faster by sharing calendar directly with customers and many more.

What is Salesforce Inbox used for?

Salesforce Inbox is a Sales Engagement Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Advertisement, Communication Management and Engagement Management .

What are the top features of Salesforce Inbox?

Personalization, Recording and Templates are some of the top features of Salesforce Inbox.

Who uses Salesforce Inbox?

Salesforce Inbox is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Salesforce Inbox alternatives?

Mailsuite (Formerly Mailtrack), Ebsta, Polymail and Saleshandy are popular alternatives for Salesforce Inbox.

Where is Salesforce Inbox located?

Salesforce Inbox is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Inbox for advertisement and communication management

Salesforce Inbox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (7)
Analytics

4.49/5 ★

Read Reviews (38)
Custom Reports

3.88/5 ★

Read Reviews (63)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5 ★

Read Reviews (7)
Analytics

4.49/5 ★

Read Reviews (38)
Custom Reports

3.88/5 ★

Read Reviews (63)

Software Failure Risk Guidance

?

for Salesforce Inbox

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Inbox

Salesforce, Inc. News

Bandhan Bank partners with Salesforce for AI-driven digital transformation - Techcircle

Bandhan Bank partners with Salesforce to enhance its loan origination systems using AI-driven platforms, improving digital banking and operational efficiency. Salesforce's Lightning Platform and Sales Cloud optimize the loan process, focusing on product innovation and risk management.

19/03/2025 - source

airSlate and Banjaxed Partner to Redefine the Salesforce Experience with Smarter ... - EIN Presswire

airSlate and Banjaxed have partnered to enhance the Salesforce experience through improved document workflow automation.

16/03/2025 - source

Ather Energy and Salesforce Join Hands to Revolutionize Customer and Dealer Experience

Ather Energy partners with Salesforce to enhance customer and dealer experiences in India, leveraging Salesforce's AI-powered CRM solutions.

16/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO