Salesforce Inbox Overview
Salesforce-Inbox enables smarter selling by connecting reps with prospects across all channels. It leverages the #1 AI CRM for enhanced sales engagement.
Use Cases
Customers recommend Advertisement, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Salesforce Inbox.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Inbox.
Salesforce Inbox Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Inbox works with different mediums / channels such as Website. Offline. On Premises etc.
Salesforce Inbox's features include Personalization, Recording, Templates, etc. and Salesforce Inbox support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Salesforce Inbox analytics capabilities include Analytics, and Custom Reports.
Reviews
"I have a new career and a new way of supporting my family that I probably would not have without Trailhead." - Mark Tossell
Salesforce Inbox, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Inbox
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Small Business
- Enterprise
Salesforce Inbox is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Salesforce Inbox Use Cases
How can Salesforce Inbox enhance your Advertisement process?
How efficiently Does Salesforce Inbox manage your Communication Management?
What benefits does Salesforce Inbox offer for Engagement Management?
How efficiently Does Salesforce Inbox manage your Meeting Management?
36 buyers and buying teams have used Cuspera to assess how well Salesforce Inbox solved their Sales Engagement needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
![]() |
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell |
![]() |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
![]() |
Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Mark Tossell CRM Project Manager Fusion Group |
I have a new career and a new way of supporting my family that I probably would not have without Trailhead. Testimonial By Mark Tossell |
![]() Clara Perez Salesforce Developer Great Wave Technologies |
I was amazed when I saw what I could do with points and clicks. Every possibility was right at the tip of your finger, just by clicking your mouse. Testimonial By Clara Perez |
![]() Husayn Kassai CEO & Co-Founder Onfido |
Partnering with Salesforce Ventures puts access to a world of business expertise and acumen at your fingertips. Salesforce Ventures doesn't just bring the investment but offers the complete package. Testimonial By Husayn Kassai |
Case Studies
CASE STUDY Panasonic
CASE STUDY Uber Eats
CASE STUDY RBC Wealth Management
CASE STUDY Zota
CASE STUDY Prudential
CASE STUDY Nexo
Video
Salesforce inbox introduction

Frequently Asked Questions(FAQ)
for Salesforce Inbox
What is Salesforce Inbox?
Salesforce Inbox is a sales engagement platform that transforms the way reps sell. It extends the power of the Salesforce platform to email and calendar. It helps to acquire customers and improve sales and revenue.
Inbox brings email, calendar, and CRM together in one seamless experience. It views and works with Salesforce data, create Salesforce records, and log emails and events back to Salesforce, all directly in Inbox.
Some of its features include updating CRM data in real-time, selling smarter from the inbox and makes it a snap to sell from anywhere, Speed up through email with templates and personalized email messaging that streamline prospect outreach, schedule hard-to-get meetings faster by sharing calendar directly with customers and many more.
What is Salesforce Inbox used for?
What are the top features of Salesforce Inbox?
Who uses Salesforce Inbox?
What are Salesforce Inbox alternatives?
Where is Salesforce Inbox located?
Salesforce Inbox Competitors
Salesforce Inbox Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (38) |
Custom Reports | Read Reviews (63) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (38) |
Custom Reports | Read Reviews (63) |
Salesforce Inbox Integrations
Salesforce Inbox integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Inbox
Software Failure Risk Guidance
?for Salesforce Inbox
Overall Risk Meter
Top Failure Risks for Salesforce Inbox
Salesforce, Inc. News
Salesforce launches Agentforce for Public Sector to take on time-consuming government work
Salesforce has launched Agentforce for Public Sector, a new AI-driven solution designed to enhance government efficiency by automating complex tasks. This digital workforce of AI agents supports government employees in handling duties like compliance management and recruitment. Agentforce integrates with Salesforce's Public Sector Solutions and runs on AWS, ensuring security and compliance. Available now, it aims to improve public service delivery and reduce administrative burdens.
Salesforce AI Research Helps Businesses Get Ready For The Agentic Enterprise - Salesforce
Salesforce AI Research introduced CRMArena-Pro, a simulation environment for testing AI agents in complex business scenarios, and launched the Agentic Benchmark for CRM to evaluate AI agents' performance in enterprise contexts. The new Account Matching capability autonomously unifies scattered datasets, enhancing data quality and reducing handling time by 30 minutes per case. These innovations aim to prepare businesses for the agentic enterprise era.
Global pharma and medtech organizations select Life Sciences Cloud for connected clinical trials, patient services, and HCP engagement - Salesforce
Salesforce's Life Sciences Cloud is being adopted by leading pharma and medtech organizations like Boehringer Ingelheim, Pfizer, and Takeda. This platform integrates AI to enhance clinical trials, patient services, and healthcare provider engagement, aiming to improve patient outcomes and streamline operations. The solution connects sales, service, marketing, and clinical data, facilitating efficient healthcare delivery and personalized experiences.
Salesforce com : Life Sciences Cloud Now Selected by More than 70 Industry ... - MarketScreener
Salesforce's Life Sciences Cloud has been adopted by over 70 leading industry customers, including Boehringer Ingelheim and Pfizer, to enhance healthcare engagement and patient outcomes. This AI-driven platform integrates data across the healthcare ecosystem to expedite life-enhancing treatments.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO