Comparison Summary
This comparison report of Salesforce Sales Cloud Einstein vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 2529 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Sales Cloud Einstein and Dialpad Ai Voice
Salesforce Sales Cloud Einstein, and Dialpad Ai Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.
"We are using Salesforce's Work.com solutions as a springboard for a healthier community, supporting student mental health and well-being, reviewing and reworking social issues around diversity and inclusion, and preparing our university to handle an...y number of different future scenarios. " - DR. ELI CAPILUOTO
"We love how easy Dialpad is to deploy. All you need is a laptop or a smartphone. " - Kyle Jackson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Dialpad Ai Voice
Focus area
Dialpad Ai Voice is better than Salesforce Sales Cloud Einstein for
Software Failure Risk
About
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
AI business phone system to improve your workflows and customer experience
Age
1999
2011
Financials
IPO
SERIES F
Business Need
Total Processes
(we found evidences for)
47
49
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
- See 6 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve brand engagement
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Build brand awareness
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Improve efficiency
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Improve ROI
- See 7 more
Top Channels
Channels Used
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phone calls
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offline
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video
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mobile
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text SMS
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events
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trade shows
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mobile app
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e-mail
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chat
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on premises
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website
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social media
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LinkedIn
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point of sale
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causes and charity
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Pinterest
- See 14 more
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phone calls
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offline
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video
-
mobile
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text SMS
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events
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trade shows
-
mobile app
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e-mail
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chat
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on premises
-
website
-
social media
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LinkedIn
-
point of sale
-
causes and charity
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Pinterest
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
