cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Salesforce Sales Cloud Einstein vs Dialpad Ai Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Dialpad Ai Voice medium
Know More

Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Dialpad Ai Voice is based on a specific set of business needs and context. The comparison uses 2529 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Dialpad Ai Voice

Salesforce Sales Cloud Einstein, and Dialpad Ai Voice belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Dialpad Ai Voice focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Collaboration with Offline, Communication Management with Phone Calls, etc.

"Einstein has transformed how we do business. Our sales reps have insights at their fingertips and we have seen a 20% increase in win rate. " - Sara Natali

"We love how easy Dialpad is to deploy. All you need is a laptop or a smartphone. " - Kyle Jackson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Dialpad Ai Voice

Focus area

Dialpad Ai Voice is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • medium

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

AI business phone system to improve your workflows and customer experience

Age

1999

2011

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

47

49

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (17)

engaging and following up

Read Reviews (16)

Read Reviews (12)

forecasting

Read Reviews (9)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (56)

sending & publishing communications

Read Reviews (4)

Read Reviews (23)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (27)

customer feedback management

Read Reviews (4)

Read Reviews (5)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (4)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (2)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (14)

rating and review management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (3)

content management

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (2)

helpdesk management

Read Reviews (1)

Read Reviews (78)

workflow management

Read Reviews (1)

Read Reviews (6)

training & onboarding

Read Reviews (1)

Read Reviews (6)

lead qualification

Read Reviews (0)

Read Reviews (7)

call transcription

Read Reviews (0)

Read Reviews (43)

sales call management

Read Reviews (0)

Read Reviews (153)

call transcription

Read Reviews (0)

Read Reviews (43)

conference call management

Read Reviews (0)

Read Reviews (27)

Scheduling & dispatching

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

  • phone calls

  • offline

  • video

  • mobile

  • text SMS

  • events

  • trade shows

  • mobile app

  • e-mail

  • chat

  • on premises

  • website

  • social media

  • LinkedIn

  • point of sale

  • causes and charity

  • Pinterest

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting