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Salesforce Sales Cloud Einstein vs Ebsta: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Sales Cloud Einstein medium Failure Risk for Ebsta low
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Comparison Summary

This comparison report of Salesforce Sales Cloud Einstein vs. Ebsta is based on a specific set of business needs and context. The comparison uses 2104 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Sales Cloud Einstein and Ebsta

Salesforce Sales Cloud Einstein, and Ebsta belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Sales Cloud Einstein covers Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.

Ebsta focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Sales Cloud Einstein

Focus area

Software Failure Risk

  • medium

logo Ebsta

Focus area

Ebsta is better than Salesforce Sales Cloud Einstein for

Software Failure Risk

  • low

About

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Age

1999

2012

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

47

57

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (21)

Read Reviews (186)

engaging and following up

Read Reviews (16)

Read Reviews (118)

forecasting

Read Reviews (9)

Read Reviews (20)

communication management

Read Reviews (7)

Read Reviews (120)

sending & publishing communications

Read Reviews (4)

Read Reviews (35)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (80)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

social media marketing

Read Reviews (4)

Read Reviews (0)

cross selling

Read Reviews (3)

Read Reviews (0)

generation of new leads

Read Reviews (3)

Read Reviews (16)

social media management

Read Reviews (3)

Read Reviews (1)

products & pricelist management

Read Reviews (3)

Read Reviews (2)

contact list management

Read Reviews (2)

Read Reviews (28)

creating contact list

Read Reviews (1)

Read Reviews (12)

rating and review management

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (4)

content management

Read Reviews (2)

Read Reviews (3)

campaign management

Read Reviews (2)

Read Reviews (2)

conversion management

Read Reviews (2)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (12)

proposal & quote management

Read Reviews (1)

Read Reviews (10)

workflow management

Read Reviews (1)

Read Reviews (28)

training & onboarding

Read Reviews (1)

Read Reviews (3)

knowledge management

Read Reviews (1)

Read Reviews (6)

account management

Read Reviews (0)

Read Reviews (7)

trade show marketing

Read Reviews (0)

Read Reviews (4)

meeting management

Read Reviews (0)

Read Reviews (4)

sales call management

Read Reviews (0)

Read Reviews (4)

meeting management

Read Reviews (0)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 6 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more

  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting