Comparison Summary
Salesforce Service Cloud: Salesforce-Service-Cloud enables customer service teams with AI-powered software solutions. Efficient and scalable service is created for customers to love.
Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.
Salesforce Service Cloud
Focus area
Salesforce Service Cloud is better than Kayako for
Software Failure Risk
Salesforce Service Cloud and Kayako: Customer Satisfaction Data
Salesforce Service Cloud in Action: Unique Use Cases
Why is Salesforce Service Cloud the best choice for Helpdesk Management?
Why is Salesforce Service Cloud the best choice for Customer Case Management?
Kayako in Action: Unique Use Cases
How does Kayako address your Engagement Management Challenges?
What solutions does Kayako provide for Knowledge Management?
How does Kayako address your Workflow Management Challenges?
What makes Kayako ideal for Communication Management?
About
Service Cloud: Customer Support & Call Centre Software
Help Desk Software Kayako Unified Customer Service Software
Age
1999
Financials
IPO
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
