Comparison Summary

Salesforce Service Cloud: Salesforce-Service-Cloud enables customer service teams with AI-powered software solutions. Efficient and scalable service is created for customers to love.

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

logo Salesforce Service Cloud

Focus area

Salesforce Service Cloud is better than SolarWinds Service Desk for

Software Failure Risk

  • medium

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Salesforce Service Cloud for

Software Failure Risk

  • medium

Salesforce Service Cloud and SolarWinds Service Desk: Customer Satisfaction Data


Salesforce Service Cloud in Action: Unique Use Cases

How can Salesforce Service Cloud optimize your Helpdesk Management Workflow?

What solutions does Salesforce Service Cloud provide for Customer Case Management?

How efficiently Does Salesforce Service Cloud manage your Engagement Management?


SolarWinds Service Desk in Action: Unique Use Cases

How does SolarWinds Service Desk address your Workflow Management Challenges?

How efficiently Does SolarWinds Service Desk manage your Knowledge Management?

How does SolarWinds Service Desk facilitate Customer Feedback Management?

About

Service Cloud: Customer Support & Call Centre Software

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Age

1999

Financials

IPO

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting