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SALESmanago vs SAP Emarsys Customer Engagement: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SALESmanago vs. SAP Emarsys Customer Engagement is based on a specific set of business needs and context. The comparison uses 3053 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SALESmanago and SAP Emarsys Customer Engagement

SALESmanago, SAP Emarsys Customer Engagement, Yespo Оmnichannel CDP, SAP Marketing Cloud, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SALESmanago covers Generation Of New Leads with Website, Advertisement with Social Media, Inbound Marketing, Contact List Management with Social Media, etc.

SAP Emarsys Customer Engagement focuses on Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

"We are really satisfied with the SALESmanago system. SALESmanago provides a wide range of features which help us achieve our marketing and sales goals. Moreover, the system is constantly improved and it is undoubtedly the best tool of this kind in E...urope. We can check out the activity on our website at any time and adjust our action to customers’ behavior. Despite the big amount of advanced features, operating the system is easy and intuitive. In case of any questions, consultants are always there to offer a professional help and support. Taking part in the free trainings organized on a weekly basis is a great way to get to know the system. I highly recommend it. " - Paweł Smarzynski

"In the end, we compared three other vendors to Emarsys and for me, Emarsys was very personalized compared to the others, which had a much more generic approach to loyalty. " - Florian Menge

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SALESmanago

Focus area

SALESmanago is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • medium

logo SAP Emarsys Customer Engagement

Focus area

SAP Emarsys Customer Engagement is better than SALESmanago for

Software Failure Risk

  • low

About

Customer data platform with omnichannel communication to improve conversion

Personalized omnichannel experiences that the customers deserve

Age

2011

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

72

66

Total Goals
(we found evidences for)

12

14

Top Processes

Evidences indicate better relative satisfaction


generation of new leads




communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


lead qualification

lead qualification: behavioural


campaign management


engagement management

engaging and following up




social media marketing


social media management

social media analytics

engaging on social media


customise loyalty program

identify target customers


workflow management




personalized marketing


helpdesk management


content management


training & onboarding






segmentation and targeting


lifetime value management


touchpoint management


conversion management


sales document management

contract management




business development



promotion management


discount management



competitive intelligence




channel management


customer feedback management



influencer marketing



international marketing



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Increase customer life time value

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more
  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting