Product and Vendor News
Customer stories
Product Business Settings
SAP Emarsys Customer Engagement is popular in Apparel & Fashion, Restaurants, and Retail industries and is widely used by Enterprise, Mid Market, and Small Business.
Integrations
SAP Emarsys Customer Engagement Product Overview
SAP Emarsys addresses the challenge of personalized marketing by facilitating genuine one-to-one interactions between marketers and consumers. This omnichannel customer engagement platform empowers marketers to create tailored experiences across multiple channels, enhancing customer loyalty and lifetime value. By leveraging its award-winning technology, businesses can accelerate outcomes through personalized engagement strategies. Emarsys stands out with its ability to seamlessly integrate marketing efforts, ensuring consistent and meaningful consumer interactions.
How satisfied the customers are with SAP Emarsys Customer Engagement use-cases
Reviews
"Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web ...interactions, call center [touch points], and in-store… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop?" - Scott Jonsmyth-Clarke
"LANCASTER has started using an advanced user-centric specialized tool, a flexible solution that is tailored to its needs. The EMARSYS team’s high-quality service and support ensured the integration was fast and efficient, which for LANCASTER goes ha...nd in hand with the prestige of the brand." - STUDIOS MERCURYA
SAP Emarsys Customer Engagement Customer Insights, Testimonials and Case Studies
How does SAP Emarsys Customer Engagement address your Engagement Management Challenges?
How can SAP Emarsys Customer Engagement enhance your Loyalty Management process?
What benefits does SAP Emarsys Customer Engagement offer for Communication Management?
How does SAP Emarsys Customer Engagement address your Digital Marketing Challenges?
How does SAP Emarsys Customer Engagement address your Campaign Management Challenges?
What is SAP Emarsys Customer Engagement?
SAP Emarsys Customer Engagement is an omnichannel customer engagement platform that accelerated business outcomes through industry-specific analytics and use cases built into the platform. It helps to increase sales and revenue and increase customer lifetime value.
It delivers the predictable, profitable outcomes that any business demands and the highly personalized omnichannel experiences that the customers deserve.
Emarsys capabilities are powered by an Integrated customer data platform that eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement. It delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty. It enables fully personalized communication with customers across all channels, with optimized content for email, social, mobile, web, and direct mail. Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results.
What is SAP Emarsys Customer Engagement used for?
What are the top features of SAP Emarsys Customer Engagement?
Who uses SAP Emarsys Customer Engagement?
What are SAP Emarsys Customer Engagement alternatives?
Where is SAP Emarsys Customer Engagement located?
11 buyers and buying teams have used Cuspera to assess how well SAP Emarsys Customer Engagement solved their Marketing Automation needs. Cuspera uses 1540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web interactions, call center [touch points], and in-s...tore… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop? |
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LANCASTER has started using an advanced user-centric specialized tool, a flexible solution that is tailored to its needs. The EMARSYS team’s high-quality service and support ensured the integration was fast and efficient, which for LANCASTER goes hand in hand with the prestige of the brand. Testimonial By STUDIOS MERCURYA |
|
Emarsys differentiated itself because it was one tool that did everything: the truly integrated omnichannel aspect, the marketing automation, and its advanced capabilities in terms of reporting. Email, SMS, Push… everything communicates well and easily. It was facilitated by the user- friendly appr...oach of the solution. Additionally, we needed an open and scalable solution that could partner with our internal ecosystem, which the platform could easily integrate into. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Scott Jonsmyth-Clarke Group CRM & Digital Communications Manager Sally Europe |
Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web interactions, call center [touch points], and in-s...tore… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop? |
|
STUDIOS MERCURYA co-founder Lancaster Paris |
LANCASTER has started using an advanced user-centric specialized tool, a flexible solution that is tailored to its needs. The EMARSYS team’s high-quality service and support ensured the integration was fast and efficient, which for LANCASTER goes hand in hand with the prestige of the brand. Testimonial By STUDIOS MERCURYA |
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Jean-Baptiste Chapelleaubos Customer Engagement Solutions Manager Betclic |
Emarsys differentiated itself because it was one tool that did everything: the truly integrated omnichannel aspect, the marketing automation, and its advanced capabilities in terms of reporting. Email, SMS, Push… everything communicates well and easily. It was facilitated by the user- friendly appr...oach of the solution. Additionally, we needed an open and scalable solution that could partner with our internal ecosystem, which the platform could easily integrate into. |
SAP Emarsys Customer Engagement Services
Peers used SAP Emarsys Customer Engagement for engagement management and loyalty management
SAP Emarsys Customer Engagement Competitors
SAP Emarsys Customer Engagement Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (55) |
| Analytics | Read Reviews (96) |
| Custom Reports | Read Reviews (157) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (55) |
| Analytics | Read Reviews (96) |
| Custom Reports | Read Reviews (157) |
SAP Emarsys Customer Engagement Integrations
SAP Emarsys Customer Engagement integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for SAP Emarsys Customer Engagement
Overall Risk Meter
Top Failure Risks for SAP Emarsys Customer Engagement
Emarsys North America, Inc. News
Emarsys North America, Inc. Profile
HQ Location
10 W Market St., Suite 1350 Indianapolis, IN 46204 United States
Employees
501-1000
Social
Financials
SERIES B
