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Compare Salesmate Sales CRM vs Bonterra Case Management Software

Comparison Summary

For Salesmate Sales CRM vs Bonterra Case Management Software comparison, Our AI algorithm looked at 3379 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesmate Sales CRM and Bonterra Case Management Software to solve their respective business needs.

Pros and cons of Salesmate Sales CRM and Bonterra Case Management Software

Salesmate Sales CRM is more suited to businesses that require Communication Management with E-Mail and Sales Call Management with Phone Calls where as Bonterra Case Management Software is focused towards Customer Case Management with Offline and Social Media Management with Website .

logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Bonterra Case Management Software for

Software Failure Risk

  • low

logo Bonterra Case Management Software

Focus area

Software Failure Risk

  • medium

About

Sales CRM Software for Growing Sales Teams

Simplified Data Management and Reporting

Age

2016

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

80

18

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


workflow management


engagement management

engaging and following up


contact list management

creating contact list

enriching contact list





pipeline management


helpdesk management


generation of new leads


sales document management

contract management

proposal & quote management



discount management



training & onboarding


campaign management


products & pricelist management


social media management

social media analytics

engaging on social media



promotion management


conversion management



relationship management


customer feedback management

measuring customer satisfaction


lead qualification

lead qualification: demographic


account management






content management


follower management




competitive intelligence




lifetime value management


loyalty management

identify target customers



performance management



customer case management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • offline

  • website

  • causes and charity

  • point of sale

  • social media

  • mobile

  • See 3 more
  • offline

  • website

  • causes and charity

  • point of sale

  • social media

  • mobile

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting