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Salsa CRM vs Gusto: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Salsa CRM medium Failure Risk for Gusto medium
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Comparison Summary

This comparison report of Salsa CRM vs. Gusto is based on a specific set of business needs and context. The comparison uses 8300 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salsa CRM and Gusto

Salsa CRM, Kindful, Neon CRM, etc., belong to a category of solutions that help CRM, whereas Gusto, Aritic Swarm, Axero platform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salsa CRM covers Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Gusto focuses on Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salsa CRM

Focus area

Salsa CRM is better than Gusto for

Software Failure Risk

  • medium

logo Gusto

Focus area

Gusto is better than Salsa CRM for

Software Failure Risk

  • medium

About

Donor Management and Fundraising CRM

The All-In-One People Platform for Payroll, Benefits, HR

Financials

M&A

SERIES E

Business Need

Total Processes
(we found evidences for)

49

56

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (149)

Read Reviews (55)

engaging and following up

Read Reviews (146)

Read Reviews (49)

helpdesk management

Read Reviews (128)

Read Reviews (102)

communication management

Read Reviews (63)

Read Reviews (61)

sending & publishing communications

Read Reviews (37)

Read Reviews (60)

tracking & monitoring communications

Read Reviews (25)

Read Reviews (0)

training & onboarding

Read Reviews (41)

Read Reviews (246)

social media management

Read Reviews (31)

Read Reviews (4)

scheduling post to social media

Read Reviews (15)

Read Reviews (0)

engaging on social media

Read Reviews (10)

Read Reviews (0)

social media analytics

Read Reviews (4)

Read Reviews (2)

relationship management

Read Reviews (26)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (5)

contact list management

Read Reviews (8)

Read Reviews (14)

content management

Read Reviews (6)

Read Reviews (2)

content sharing

Read Reviews (6)

Read Reviews (2)

campaign management

Read Reviews (6)

Read Reviews (0)

campaign analytics

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (5)

Read Reviews (2)

sales document management

Read Reviews (5)

Read Reviews (53)

proposal & quote management

Read Reviews (3)

Read Reviews (15)

contract management

Read Reviews (1)

Read Reviews (25)

community building

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (8)

account management

Read Reviews (3)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (2)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (3)

compliance & governance

Read Reviews (0)

Read Reviews (11)

payment management

Read Reviews (0)

Read Reviews (8)

billing and invoice management

Read Reviews (0)

Read Reviews (3)

generation of new leads

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more

  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting