Sana Commerce vs. Narvar: E-Commerce Platform Solution Comparison 2025

Overview: Sana Commerce and Narvar as E-Commerce Platform Category solutions.

Sana Commerce and Narvar, both operating in the E-Commerce Platform realm, cater to diverse user needs through unique capabilities and customer focus. Sana Commerce excels with advertising and content management features, tailored for large enterprises aiming to enhance customer relationships and expand market presence. Narvar, with its robust engagement and communication tools, thrives in mid-market and retail sectors, emphasizing improving ROI and brand engagement. Each platform offers distinct user experiences based on industry requirements.

Sana Commerce: Sana-Commerce Cloud provides essential B2B commerce features out-of-the-box. Designed for complexity, it helps businesses thrive effortlessly.

Narvar: Narvar provides personalized post-purchase experiences to build loyalty. Smart actions and actionable intelligence from billions of interactions drive exceptional business outcomes.

Sana Commerce and Narvar: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Sana Commerce focuses on advertising, engagement, and content management. Its capabilities align with enterprises needing comprehensive marketing and sales tools. read more →

Narvar supports engagement and helpdesk management, suited for mid-market companies that require effective customer communication and tracking. read more →

Business Goals

Sana Commerce helps increase sales, acquire customers, and enhance relationships for large enterprises looking to expand and deepen customer engagements. read more →

Narvar emphasizes improving ROI and brand engagement, fitting businesses that prioritize customer relationship enhancement and consistent brand communication. read more →

Core Features

Sana Commerce offers robust integration, analytics, and custom reports, making it ideal for enterprises needing comprehensive data handling and reporting. read more →

Narvar includes analytics and custom reporting, with a noted ease of migration, appealing to users focused on seamless data use and transfer. read more →

Vendor Support

Sana Commerce provides extensive 24/7 support, with additional email, chat, and phone options, matching enterprises requiring constant assistance. read more →

Narvar also delivers 24/7 support, with phone and chat options preferred by clients needing real-time problem resolution. read more →

Segments and Industries

Sana Commerce is predominantly used by large enterprises and serves industries like wholesale and IT services. read more →

Narvar caters mainly to the mid-market, retail, and fashion sectors, which appreciate its engagement and communication tools. read more →

Operational Alignment

Sana Commerce fits into complex enterprise workflows, supporting scale through its strong integration features. read more →

Narvar aligns well with mid-market operational needs, supporting efficient communication and engagement strategies. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Sana Commerce and Narvar

How does Sana Commerce and Narvar facilitate Engagement Management?

Sana Commerce and Narvar both offer tools to engage with customers. Sana Commerce focuses on building a visually engaging e-commerce environment with integrated solutions. Narvar focuses on post-purchase engagement by providing personalized communications and tracking experiences. Narvar emphasizes building relationships with customers after the purchase, while Sana Commerce offers tools for engaging customers before and during the purchase process.

"...The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. ..." Sana Commerce: A B2C E-Commerce Solution for Your Business Needs

"...Make every moment count in the consumer journey via multi-channel, on-brand messaging that s built to drive engagement. ..." Case Study Marine Layer

Why is Sana Commerce and Narvar the best choice for Products & Pricelist Management?

Sana Commerce focuses on managing product information and price lists within a structured system. Sana Commerce integrates with ERP systems like SAP Business One to provide real-time product and pricing data. Narvar, on the other hand, focuses on improving the customer experience with order tracking. Narvar provides a branded tracking page that helps customers engage with the brand and potentially make additional purchases.

"...werd gekozen voor het product information management (PIM) van Perfion...." Peer review by Executive Sponsor

"...In his role as Multichannel Product Manager, Gib Pribbenow plays a key role in defining customer needs and implementing the solutions which make up the GameStop multichannel experience...." Case Study Gamestop