Narvar Overview

Narvar provides personalized post-purchase experiences to build loyalty. Smart actions and actionable intelligence from billions of interactions drive exceptional business outcomes.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Narvar.

Other use cases:

  • Digital Signature
  • Products & Pricelist Management
  • Content Management
  • Customer Feedback Management
  • Merchandising
  • Customise Loyalty Program
  • Rating And Review Management
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Narvar.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Consistency
  • Improve Brand Engagement
  • Improve Visibility
  • Build Brand Awareness
  • Launch New Products
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Narvar Use-Cases and Business Priorities: Customer Satisfaction Data

Narvar works with different mediums / channels such as Website, Phone Calls, Social Media, etc.

Narvar's features include Personalization, Alerts: Popups & Notifications, and Landing Page.

Reviews

"Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience." - Alex Gourlay

Narvar, Neto, Kartra, SuiteCommerce, Kotobee Author, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Narvar

Top Industries

  • Retail
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Narvar is popular in Retail, Apparel & Fashion, and Food & Beverages and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Narvar Use Cases

Why is Narvar the best choice for Engagement Management?

How efficiently Does Narvar manage your Helpdesk Management?

What benefits does Narvar offer for Communication Management?

What solutions does Narvar provide for Digital Signature?

What benefits does Narvar offer for Products & Pricelist Management?

22+ more Business Use Cases

65 buyers and buying teams have used Cuspera to assess how well Narvar solved their E-Commerce Platform needs. Cuspera uses 553 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Narvar testimonial

Alex Gourlay

Co-chief operating officer

Walgreens Boots Alliance

Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience. Testimonial By Alex Gourlay
Narvar testimonial

Rick Hoving

eCommerce manager

ASICS EMEA

People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. Testimonial By Rick Hoving
Narvar testimonial

Marc Rosen

President of Direct-to-Consumer

Levi’s

Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday. Testimonial By Marc Rosen
CUSTOMERS TESTIMONIALS
Narvar testimonial

Alex Gourlay

Co-chief operating officer

Walgreens Boots Alliance

Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience. Testimonial By Alex Gourlay
Narvar testimonial

Rick Hoving

eCommerce manager

ASICS EMEA

People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. Testimonial By Rick Hoving
Narvar testimonial

Marc Rosen

President of Direct-to-Consumer

Levi’s

Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday. Testimonial By Marc Rosen

Case Studies

COMPANY INDUSTRY CASE STUDIES
Narvar case study
Retail
Retail
Case Study Dagne Dover

Dagne Dover Carries Higher Conversion Rates with Narvar

Read More
Narvar case study
Retail
Retail
Case Study Signature Hardware

Signature Hardware Revamps & Heads Off Returns with Narvar

Read More
Narvar case study
Food & Beverages
Food & Beverages
Case Study Baked by Melissa

Baked by Melissa Sweetens Their Conversion Rates with Narvar

Read More

Video

Reduce paper waste with Narvar

Video Thumbnail

Frequently Asked Questions(FAQ)

for Narvar

What is Narvar?

Narvar is an Intelligent Customer Experience platform that helps with effortless order tracking and timely notifications, to seamless returns and customer care. It interacts across every touchpoint—Web, Mobile, Email, SMS, Facebook Messenger, Google Assistant, Voice, and more.

Narvar is a post-purchase platform for eCommerce. It eliminates shipping anxiety and converts shoppers into valuable customers and delivers post-purchase experiences that drive revenue, reduce WISMO calls, and build loyalty. It also helps make every moment count in the consumer journey via multi-channel, on-brand messaging that’s built to drive engagement and provides return experiences with unparalleled consumer convenience.

Its features include increased conversions, drive consumer engagement and incremental revenue, multi-channel, on-brand messaging to drive engagement and also reduce costs and recapture revenue.

What is Narvar used for?

Narvar is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Helpdesk Management and Communication Management .

What are the top features of Narvar?

Personalization, Alerts: popups & Notifications and Landing page are some of the top features of Narvar.

Who uses Narvar?

Narvar is used by Retail, Apparel & Fashion and Food & Beverages among other industries.

What are Narvar alternatives?

Neto, Kartra, SuiteCommerce and Kotobee Author are popular alternatives for Narvar.

Where is Narvar located?

Narvar is headquartered at 50 Beale Street, 7th Floor San Francisco, CA 94105.
lightning

Peers used Narvar for engagement management and helpdesk management

Narvar Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (10)
Custom Reports

3.79/5 ★

Read Reviews (56)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.87/5 ★

Read Reviews (3)
Analytics

3.93/5 ★

Read Reviews (10)
Custom Reports

3.79/5 ★

Read Reviews (56)

Software Failure Risk Guidance

?

for Narvar

Overall Risk Meter

Low Medium High

Top Failure Risks for Narvar

Narvar Profile

Company Name

Narvar

Company Website

https://corp.narvar.com/

HQ Location

50 Beale Street, 7th Floor San Francisco, CA 94105

Employees

101-250

Social

Financials

SERIES C