Overview: SAP CPQ and CloudSense as CPQ Category solutions.
SAP CPQ and CloudSense both provide robust CPQ capabilities but serve different niches. SAP CPQ shines with its extensive integration features, catering mainly to mid-market and enterprise-sized businesses in sectors like software and telecommunications. It excels in enhancing customer relationships and scaling best practices. In contrast, CloudSense is strong in managing sales documents and launching products, serving large enterprises and IT services. Its standout feature is security, aligning well with companies aiming for international market expansion.
SAP CPQ and CloudSense: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
SAP CPQ supports sales document and proposal & quote management, with minor focus on contract and workflow management. read more →
CloudSense emphasizes sales document management and contract management, including order management, catering to comprehensive sales operations. read more →
Business Goals
SAP CPQ is used to increase sales and enhance customer relationships, focusing on scaling best practices. read more →
CloudSense is geared toward increasing revenue and launching new products, helping businesses expand into new markets. read more →
Core Features
SAP CPQ includes strong integration capabilities and provides detailed analytics with custom reporting. read more →
CloudSense features strong security and privacy controls with extensive custom reporting and analytics options. read more →
Vendor Support
SAP CPQ offers extensive support through 24/7 support, phone, chat, and email support channels. read more →
CloudSense provides 24/7 support mainly via chat and offers limited phone and email support. read more →
Segments and Industries
SAP CPQ mainly serves mid-market and enterprise segments, especially in computer software and telecommunications. read more →
CloudSense caters to large enterprises, with significant usage in IT services, education, and financial services. read more →
Operational Alignment
SAP CPQ fits well into workflows of mid-sized and large businesses, optimizing sales processes and customer engagement. read more →
CloudSense aligns with large-scale operations, focusing on document management and product launches across various industries. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
