Overview: SAP CPQ and Configure One as CPQ Category solutions.
SAP CPQ and Configure One both offer valuable CPQ solutions tailored for different business needs. SAP CPQ shines in analytics and AI-powered integrations, making it suitable for the tech industry. Configure One excels in comprehensive integration and product management features, appealing to a broad range of industries. Both platforms provide robust 24/7 support, though Configure One offers more varied communication options. Segment focus shows SAP CPQ is versatile across enterprise sizes, while Configure One is heavily favored by enterprises.
SAP CPQ and Configure One: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
SAP CPQ facilitates sales document and proposal management with a focus on helping businesses manage quotes and contracts efficiently. It aligns with the operational needs of companies that prioritize streamlined workflows. read more →
Configure One supports extensive sales document and proposal management. It's designed for businesses that need robust capabilities in product and price list management, catering to dynamic and complex needs. read more →
Business Goals
SAP CPQ is designed to increase sales and revenue while enhancing customer relationships, which is critical for businesses looking to improve internal communications and ROI. read more →
Configure One aims to increase sales and acquire customers, emphasizing market share growth and consistency improvements. It's ideal for companies pursuing ROI enhancement and expanding their market presence. read more →
Core Features
SAP CPQ boasts standout features like analytics and AI integrations. These features cater well to industries needing detailed analysis and seamless integration into current systems. read more →
With a strong focus on security, integration, and custom reports, Configure One is appealing for businesses that require detailed reporting and data handling. Its features meet the needs of various industries focused on integration versatility. read more →
Vendor Support
SAP CPQ delivers 24/7 support, enhancing its usability for global operations. It offers multiple support channels including phone and chat, addressing diverse customer preferences. read more →
Configure One offers extensive 24/7 support alongside more communication options like phone calls and email, supporting businesses with complex operational requirements. read more →
Segments and Industries
SAP CPQ serves a wide range of customer segments including mid-market and small businesses, predominantly in industries like computer software and telecommunications. read more →
Configure One is popular with enterprise and large enterprise segments, frequently used in information technology, manufacturing, and consumer goods sectors. read more →
Operational Alignment
SAP CPQ integrates well with existing workflows, making it a good fit for varied operational scales, particularly in the tech industry where integrating complex systems is a priority. read more →
Configure One is designed for operational complexity and large-scale workflows, making it particularly suitable for enterprises operating in multiple industries. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High