Overview: SAP CPQ and Quoter as CPQ Category solutions.
SAP CPQ and Quoter are both CPQ solutions tailored to different needs. SAP CPQ caters more to mid-market and enterprise users with its focus on integration and detailed analytics. Quoter, meanwhile, prioritizes large enterprises with a strong emphasis on sales document management and flexible support options. For businesses seeking robust integration features, SAP CPQ stands out. Quoter excels in streamlining the sales process and is particularly favored by the IT and manufacturing industries.
SAP CPQ and Quoter: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
SAP CPQ emphasizes proposal & quote management and contract management, prioritizing engagement and workflow management for improved sales processes.
Quoter focuses on sales document management with features like digital signature and pricelist management, enhancing communication and tracking.
Business Goals
SAP CPQ is designed to increase sales and revenue while enhancing customer relationships and scaling best practices.
Quoter aims to acquire customers by streamlining sales processes and boosting digital and social presence.
Core Features
SAP CPQ offers powerful integration and custom reporting alongside analytics for comprehensive data management.
Quoter provides extensive custom reporting, security features, and integration capabilities for detailed user insights.
Vendor Support
SAP CPQ provides 24/7 support via phone, chat, and email to address complex operational requirements.
Quoter offers robust 24/7 support across various channels including email, chat, and phone for flexible assistance.
Segments and Industries
SAP CPQ is favored by mid-market and enterprise users, especially in computer software and telecommunications.
Quoter caters primarily to large enterprises in information technology and services, as well as manufacturing industries.
Operational Alignment
SAP CPQ integrates seamlessly into enterprise environments with complex needs, focusing on sales and internal communication improvements.
Quoter enhances operational workflows with a strong emphasis on scalability for large enterprises, simplifying sales processes.
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High