Comparison Summary
This comparison report of SAP Customer Data Management vs. Hyland Governance is based on a specific set of business needs and context. The comparison uses 1798 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Data Management and Hyland Governance
SAP Customer Data Management, Hyland Governance, Squirro, Amperity Customer Data Management, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Data Management covers Engagement Management with Website, Loyalty Management with Social Media, Social Media Management with Social Media, Product Marketing, etc.
Hyland Governance focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.
"We needed a platform where customers could come to order and have a great experience. That's what SAP solutions have done for us. We've been able to grow and continue to improve that customer experience, enabling people to get closer to essential oi...ls. " - Todd Thompson
"This is one of the biggest technology projects in OUP’s history, and I am immensely proud to see the platform now rolling out across the organization. " - Kate Granville
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Data Management
Focus area
SAP Customer Data Management is better than Hyland Governance for
Software Failure Risk
Hyland Governance
Focus area
Hyland Governance is better than SAP Customer Data Management for
Software Failure Risk
About
Business growth by unlocking the power of customer data management
Information Governance Software
Age
1972
1991
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
49
40
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
-
Increase sales & revenue
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Scale best practices
-
Improve visibility
-
Improve digital and social presence
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Increase customer life time value
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Improve ROI
-
Improve brand engagement
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Grow market share
-
Launch new products
- See 8 more
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Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Improve visibility
-
Improve digital and social presence
-
Establish thought leadership
- See 3 more
Top Channels
Channels Used
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offline
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point of sale
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mobile
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social media
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mobile app
-
user generated content
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blogs
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phone calls
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website
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on premises
- See 7 more
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offline
-
point of sale
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mobile
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social media
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mobile app
-
user generated content
-
blogs
-
phone calls
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website
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on premises
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
