Comparison Summary
This comparison report of SAP Customer Experience vs. Anthill CRM is based on a specific set of business needs and context. The comparison uses 4585 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and Anthill CRM
SAP Customer Experience, Anthill CRM, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
Anthill CRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Campaign Management, Sales Document Management with E-Mail, etc.
"Employees in more than 20 countries profit fromconsistent and complete information on customers and sales and service objects, which has also helped RRPS benefit from new business opportunities. " - Lisa Hamma
"We have been working closely with Anthill to implement our prospect and customer fulfilment system for our expanding retail business. Not only has it been a pleasure to deal with Anthill, but thanks to their experience they have brought so many grea...t ideas to ensure we have a future proof system to help us scale our business quickly and efficiently. Highly recommended. " - Shiredoors
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than Anthill CRM for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
CRM and Process Automation
Age
1972
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
101
25
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
-
Improve stakeholder relations
-
Launch new products
-
Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Enhance customer relationships
-
Acquire customers
-
Launch new products
Top Channels
Channels Used
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e-mail
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text SMS
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offline
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point of sale
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phone calls
- See 2 more
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e-mail
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text SMS
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offline
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point of sale
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phone calls
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
