Comparison Summary
This comparison report of SAP Customer Experience vs. LeadSquared Mobile CRM is based on a specific set of business needs and context. The comparison uses 6301 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and LeadSquared Mobile CRM
SAP Customer Experience, LeadSquared Mobile CRM, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
LeadSquared Mobile CRM focuses on Engagement Management, Communication Management with E-Mail, Capturing Leads with Phone Calls, Advertisement with Social Media, etc.
"SAP Advisory Services brought us deep expert knowledge and best practices to enable innovation for our marketing channels and transform our whole marketing network with SAP Customer Experience solutions. " - Alesi Wei
"Before the turnaround time for acting upon new leads was 36 hours. Now it is less than 14 hours. This is a decrease of 61%. Our team is also able to do better followups. They have all the data they need right there, and they also get constant remind...ers about their next task or meeting. As a result, followup breaches have reduced by 17%. " - Deepak Dutt
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than LeadSquared Mobile CRM for
Software Failure Risk
LeadSquared Mobile CRM
Focus area
LeadSquared Mobile CRM is better than SAP Customer Experience for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
Simple Mobile CRM to run your entire field sales operations
Age
1972
2012
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
101
73
Total Goals
(we found evidences for)
16
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Increase sales & revenue
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Acquire customers
-
Enhance customer relationships
-
Improve efficiency
-
Improve visibility
-
Improve ROI
-
Improve internal communications
-
Enter new markets internationally or locally
-
Launch new products
-
Build brand awareness
-
Grow market share
-
Scale best practices
-
Improve digital and social presence
-
Increase customer life time value
-
Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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website
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text SMS
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mobile
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chat
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offline
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Facebook
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mobile app
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Whatsapp
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point of sale
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on premises
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omnichannel
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print media
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out of home
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magazine
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channel partners
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billboards
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promotions
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newspaper
-
video
-
brochure
-
user generated content
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blogs
-
Instagram
- See 23 more
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phone calls
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e-mail
-
social media
-
website
-
text SMS
-
mobile
-
chat
-
offline
-
Facebook
-
mobile app
-
Whatsapp
-
point of sale
-
on premises
-
omnichannel
-
print media
-
out of home
-
magazine
-
channel partners
-
billboards
-
promotions
-
newspaper
-
video
-
brochure
-
user generated content
-
blogs
-
Instagram
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
