Comparison Summary
This comparison report of SAP Customer Experience vs. Salesflare is based on a specific set of business needs and context. The comparison uses 5421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and Salesflare
SAP Customer Experience, Salesflare, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
Salesflare focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with Website, etc.
"Our customers depend on us to help them celebrate their employees, and we depend on SAP Customer Experience to provide customers with a digital experience that their employees can use to select customized rewards. " - Sarah Williams
"It's a CRM that fills out itself. I'm saving so much time and energy. " - Eveline Smet
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than Salesflare for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
Intelligent sales CRM for small businesses
Age
1972
Financials
IPO
SEED
Business Need
Total Processes
(we found evidences for)
101
58
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
-
Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve internal communications
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Build brand awareness
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Manage risk
- See 13 more
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Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Improve efficiency
-
Scale best practices
-
Enter new markets internationally or locally
-
Grow market share
-
Build brand awareness
-
Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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mobile
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user generated content
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blogs
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social media
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mobile app
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offline
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newsletter
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promotions
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LinkedIn
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trade shows
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point of sale
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events
-
chat
-
Slack
- See 14 more
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e-mail
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phone calls
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website
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mobile
-
user generated content
-
blogs
-
social media
-
mobile app
-
offline
-
newsletter
-
promotions
-
LinkedIn
-
trade shows
-
point of sale
-
events
-
chat
-
Slack
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
