Comparison Summary
This comparison report of SAP Customer Experience vs. Zurple is based on a specific set of business needs and context. The comparison uses 5163 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Customer Experience and Zurple
SAP Customer Experience, Zurple, BUSINESSNEXT (formerly CRMNEXT), Siebel CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Customer Experience covers Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.
Zurple focuses on Engagement Management with E-Mail, Generation Of New Leads, Lead Nurturing, Lead Engagement with E-Mail, etc.
"Our customers depend on us to help them celebrate their employees, and we depend on SAP Customer Experience to provide customers with a digital experience that their employees can use to select customized rewards. " - Sarah Williams
"Zurple is different. Because of their built-in behavioral marketing automation, the system doesn’t just manage leads, it develops relationships. " - Bob McTague
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SAP Customer Experience
Focus area
SAP Customer Experience is better than Zurple for
Software Failure Risk
About
Software to understand customers and engage them while growing revenue
Client Generation Software for Real Estate Agents
Age
1972
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
101
48
Total Goals
(we found evidences for)
16
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Grow market share
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Increase customer life time value
-
Improve brand engagement
-
Improve stakeholder relations
-
Launch new products
-
Establish thought leadership
-
Improve internal communications
-
Build brand awareness
-
Manage risk
- See 13 more
-
Acquire customers
-
Enhance customer relationships
-
Improve ROI
-
Build brand awareness
-
Improve digital and social presence
-
Increase sales & revenue
-
Scale best practices
-
Improve visibility
- See 5 more
Top Channels
Channels Used
-
e-mail
-
website
-
text SMS
-
phone calls
-
social media
-
offline
-
trade shows
-
Facebook
-
promotions
-
user generated content
-
blogs
-
out of home
-
billboards
-
events
-
games
-
mass media
-
radio
-
Twitter
-
causes and charity
- See 16 more
-
e-mail
-
website
-
text SMS
-
phone calls
-
social media
-
offline
-
trade shows
-
Facebook
-
promotions
-
user generated content
-
blogs
-
out of home
-
billboards
-
events
-
games
-
mass media
-
radio
-
Twitter
-
causes and charity
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
