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SAP Emarsys Customer Engagement vs AiTrillion: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Emarsys Customer Engagement vs. AiTrillion is based on a specific set of business needs and context. The comparison uses 3077 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Emarsys Customer Engagement and AiTrillion

SAP Emarsys Customer Engagement, AiTrillion, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

AiTrillion focuses on Engagement Management, Loyalty Management with E-Mail, Helpdesk Management with Offline, Rating And Review Management, etc.

"At the end of the day, we want to personalize the whole product experience. Eventually, no two people who enter [our] bubble should have the exact same experience if they use the product differently… [and] we’re working to have personalized recommen...dations at all times… [in the future, things will become] much more diverse… real-time personalization will get much more interesting for us in the future. " - Nina Pollex

"I have to say that this is a definitive MUST-HAVE!! It’s a real all in one period. I started using it and just starting you can see that you can easily start removing apps from your store because this has it all. " - Parts4cabinets

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Emarsys Customer Engagement

Focus area

Software Failure Risk

  • low

logo AiTrillion

Focus area

AiTrillion is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • low

About

Personalized omnichannel experiences that the customers deserve

All-in-one marketing platform to grow Shopify Ecommerce Sales

Age

2000

Financials

SERIES B

SEED

Business Need

Total Processes
(we found evidences for)

66

50

Total Goals
(we found evidences for)

14

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customise loyalty program

identify target customers

create engagement based loyalty


communication management

sending & publishing communications

tracking & monitoring communications



campaign management

campaign monitoring


social media management

social media analytics

engaging on social media


segmentation and targeting


personalized marketing


helpdesk management


lifetime value management



workflow management


training & onboarding


content management


sales document management

contract management

proposal & quote management


social media marketing


customer feedback management


contact list management

creating contact list




influencer marketing


conversion management




international marketing


channel management



generation of new leads


lead qualification


discount management


promotion management




rating and review management




referral management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve consistency

  • Increase customer life time value

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve digital and social presence

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • website

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • support groups

  • chat

  • promotions

  • newsletter

  • omnichannel

  • phone calls

  • display advertisement

  • text SMS

  • See 12 more
  • e-mail

  • website

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • support groups

  • chat

  • promotions

  • newsletter

  • omnichannel

  • phone calls

  • display advertisement

  • text SMS

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting