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SAP Emarsys Customer Engagement vs ExpertSender: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SAP Emarsys Customer Engagement low Failure Risk for ExpertSender medium
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Comparison Summary

This comparison report of SAP Emarsys Customer Engagement vs. ExpertSender is based on a specific set of business needs and context. The comparison uses 2167 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Emarsys Customer Engagement and ExpertSender

SAP Emarsys Customer Engagement, ExpertSender, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

ExpertSender focuses on Workflow Management with E-Mail, Engagement Management with E-Mail, Segmentation And Targeting with E-Mail, Communication Management with E-Mail, etc.

"The beauty of the Emarsys marketing platform is that it always provides an actionable next step for the client to run its automated marketing campaign. " - Jade Lau

"ExpertSender’s marketing hub allowed us to implement a wide range of automated campaigns that significantly outperformed standard newsletters. These campaigns generated fourfold better conversion rates with substantially higher average order values. " - Tomasz Koźbiał

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Emarsys Customer Engagement

Focus area

Software Failure Risk

  • low

logo ExpertSender

Focus area

Software Failure Risk

  • medium

About

Personalized omnichannel experiences that the customers deserve

Marketing Automation tool to grow ecommerce stores

Age

2000

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

34

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (195)

Read Reviews (25)

engaging and following up

Read Reviews (112)

Read Reviews (16)

loyalty management

Read Reviews (35)

Read Reviews (7)

customise loyalty program

Read Reviews (11)

Read Reviews (3)

identify target customers

Read Reviews (4)

Read Reviews (3)

communication management

Read Reviews (32)

Read Reviews (18)

sending & publishing communications

Read Reviews (28)

Read Reviews (14)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

digital marketing

Read Reviews (25)

Read Reviews (1)

campaign management

Read Reviews (17)

Read Reviews (12)

social media management

Read Reviews (16)

Read Reviews (0)

social media analytics

Read Reviews (6)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (15)

Read Reviews (21)

personalized marketing

Read Reviews (13)

Read Reviews (0)

helpdesk management

Read Reviews (12)

Read Reviews (7)

lifetime value management

Read Reviews (11)

Read Reviews (1)

workflow management

Read Reviews (8)

Read Reviews (31)

training & onboarding

Read Reviews (7)

Read Reviews (1)

content management

Read Reviews (6)

Read Reviews (0)

sales document management

Read Reviews (5)

Read Reviews (1)

contract management

Read Reviews (2)

Read Reviews (1)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (2)

contact list management

Read Reviews (4)

Read Reviews (5)

creating contact list

Read Reviews (2)

Read Reviews (0)

influencer marketing

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

international marketing

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Improve consistency

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • website

  • omnichannel

  • display advertisement

  • social media

  • Facebook

  • newsletter

  • mobile

  • promotions

  • coupons

  • See 9 more

  • e-mail

  • offline

  • point of sale

  • website

  • omnichannel

  • display advertisement

  • social media

  • Facebook

  • newsletter

  • mobile

  • promotions

  • coupons

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting