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SAP Extended Enterprise Content Management by OpenText vs Newgen OmniDocs Contextual Content Services (ECM): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Extended Enterprise Content Management by OpenText vs. Newgen OmniDocs Contextual Content Services (ECM) is based on a specific set of business needs and context. The comparison uses 4022 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Extended Enterprise Content Management by OpenText and Newgen OmniDocs Contextual Content Services (ECM)

SAP Extended Enterprise Content Management by OpenText, and Newgen OmniDocs Contextual Content Services (ECM) belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Extended Enterprise Content Management by OpenText covers Content Management with Offline, Collaboration with Offline, Offer Management, Engagement Management, etc.

Newgen OmniDocs Contextual Content Services (ECM) focuses on Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.

"SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find t...he files and information they are looking for. " - Peter Holzleitner

"With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in t...heir preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user . . . " - Vinodanand Jha

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Extended Enterprise Content Management by OpenText

Focus area

Software Failure Risk

  • medium

logo Newgen OmniDocs Contextual Content Services (ECM)

Focus area

Newgen OmniDocs Contextual Content Services (ECM) is better than SAP Extended Enterprise Content Management by OpenText for

Software Failure Risk

  • low

About

Content Management with digital processes and real-time information

Anytime-anywhere content access and document management

Age

1972

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

12

72

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


content publishing




engagement management

engaging and following up


workflow management


campaign management


communication management

sending & publishing communications


contract management



proposal & quote management



sales document management

contract management

proposal & quote management


training & onboarding


customer case management


engaging on social media


scheduling post to social media


social media analytics


social media management

engaging on social media

scheduling post to social media

social media analytics


knowledge management





competitive intelligence


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



compliance & governance


helpdesk management


conversion management


distribution management



contact list management



products & pricelist management


lifetime value management


relationship management


opportunity management


performance management


lead qualification



generation of new leads


business development


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • See 1 more
  • Enhance customer relationships

  • Manage risk

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • omnichannel

  • social media

  • user generated content

  • blogs

  • mobile

  • video

  • mobile app

  • Twitter

  • out of home

  • brochure

  • e-mail

  • phone calls

  • website

  • chat

  • offline

  • text SMS

  • point of sale

  • games

  • on premises

  • Facebook

  • See 17 more
  • omnichannel

  • social media

  • user generated content

  • blogs

  • mobile

  • video

  • mobile app

  • Twitter

  • out of home

  • brochure

  • e-mail

  • phone calls

  • website

  • chat

  • offline

  • text SMS

  • point of sale

  • games

  • on premises

  • Facebook

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting