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SAP Field Service Management vs GoSpotCheck: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Field Service Management vs. GoSpotCheck is based on a specific set of business needs and context. The comparison uses 3177 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Field Service Management and GoSpotCheck

SAP Field Service Management, and GoSpotCheck belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

GoSpotCheck focuses on Merchandising with Mobile, Social Media Management, Engagement Management with Mobile, Workflow Management, etc.

"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman

"The overall procedure in-store is much more streamlined. GoSpotCheck has given Crocs an asier way to understand and optimize execution. " - Samantha Rice

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

logo GoSpotCheck

Focus area

GoSpotCheck is better than SAP Field Service Management for

Software Failure Risk

  • low

About

Resolve customer issues with end-to-end field service management

Mobile Task Management for Teams

Age

1972

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

21

58

Total Goals
(we found evidences for)

5

14

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction



helpdesk management


social media management

social media analytics


workflow management


contact list management


content management


engagement management

engaging and following up



competitive intelligence




training & onboarding


sending & publishing communications


communication management

sending & publishing communications


rating and review management


sales review & feedback


channel management


touchpoint management



performance management


track learning progress


courses & assessment

track learning progress


distribution management




calendar management


conference call management


relationship management


generation of new leads


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more
  • Increase sales & revenue

  • Launch new products

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Improve consistency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • See 11 more

Top Channels

Channels Used

  • mobile

  • offline

  • mobile app

  • point of sale

  • e-mail

  • video

  • on premises

  • phone calls

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 10 more
  • mobile

  • offline

  • mobile app

  • point of sale

  • e-mail

  • video

  • on premises

  • phone calls

  • promotions

  • trade shows

  • events

  • user generated content

  • blogs

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting