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SAP Field Service Management vs MobiWork Field Service Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Field Service Management vs. MobiWork Field Service Software is based on a specific set of business needs and context. The comparison uses 797 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Field Service Management and MobiWork Field Service Software

SAP Field Service Management, and MobiWork Field Service Software belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

MobiWork Field Service Software focuses on Sales Document Management with Offline, Training & Onboarding, Customer Feedback Management, Groups Management, etc.

"One of the biggest benefits we received, is the ability for our schedulers to spend more time customer facing than doing clerical work. We realized that our schedulers were spending 20 percent of their time on clerical duties.When we analyzed the di...fferent solutions out there, we found out real quick that the SAP solution would virtually eliminate a lot if not all of those clerical efforts. " - Burke Desautels

"It was such an easy onboarding process and we were able to get going with it right away. The support we received from the very beginning of the onboarding process to live deployment has been exceptional " - Courtney Iovanovic

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

logo MobiWork Field Service Software

Focus area

MobiWork Field Service Software is better than SAP Field Service Management for

Software Failure Risk

  • medium

About

Resolve customer issues with end-to-end field service management

End-to-end field services to grow business and delight customers

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

30

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management


customer feedback management

measuring customer satisfaction



helpdesk management


social media management

social media analytics


workflow management


contact list management


engagement management


training & onboarding



sending & publishing communications


communication management

sending & publishing communications




billing and invoice management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more
  • Increase sales & revenue

  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • offline

  • on premises

  • e-mail

  • phone calls

  • mobile

  • point of sale

  • website

  • See 4 more
  • offline

  • on premises

  • e-mail

  • phone calls

  • mobile

  • point of sale

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting