cuspera logo CUSPERA

SAP Field Service Management vs Zegoal: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Field Service Management vs. Zegoal is based on a specific set of business needs and context. The comparison uses 363 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Field Service Management and Zegoal

SAP Field Service Management, and Zegoal belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.

Zegoal focuses on Sales Document Management, Lead Management, Workflow Management with Mobile, Lead Tracking, etc.

"After-sales service is the key to the satisfaction of customers and ensures sustainabledevelopment of enterprises. The perfect combination of our AR smart glasses and SAPFSM greatly improves theuser experience of field service. " - Lou Shenqiang

"We use Zegoal to understand how much time our sales team works in fields with clients, how much time they spend in the vehicle and how much reserve time we have as opportunities to grow. " - Alexey K.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Field Service Management

Focus area

Software Failure Risk

  • medium

logo Zegoal

Focus area

Software Failure Risk

  • medium

About

Resolve customer issues with end-to-end field service management

Field Force Management Software for Business

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

17

Total Goals
(we found evidences for)

5

2

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction



helpdesk management


social media management

social media analytics


workflow management


contact list management


engagement management




Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • See 2 more
  • Enhance customer relationships

  • Scale best practices

Top Channels

Channels Used

  • mobile

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting