Comparison Summary
This comparison report of SAP Field Service Management vs. Zegoal is based on a specific set of business needs and context. The comparison uses 363 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing SAP Field Service Management and Zegoal
SAP Field Service Management, and Zegoal belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
SAP Field Service Management covers Sales Document Management, Customer Feedback Management, Helpdesk Management with Phone Calls, Order Management, etc.
Zegoal focuses on Sales Document Management, Lead Management, Workflow Management with Mobile, Lead Tracking, etc.
"Before SAP, OMC’s field service op-erations revolved heavily around pa-perwork – and the rate at which we were able to process it. Between manually inputting paperwork and waiting for requests for restocked parts, our field service operations ended ...up being an all-hands-on-deck effort. With SAP, we are able to automate and streamline our field service processes, optimizing our in-field technicians’ workdays and freeing up in-office service manag-ers to focus on driving business goals. We are now much better equipped to ensure the thousands of deployed OMC machines are in prime condition to produce bounti-ful harvest seasons for our customers. " - Brian Kaufman
"We use Zegoal to understand how much time our sales team works in fields with clients, how much time they spend in the vehicle and how much reserve time we have as opportunities to grow. " - Alexey K.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Resolve customer issues with end-to-end field service management
Field Force Management Software for Business
Age
1972
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
21
17
Total Goals
(we found evidences for)
5
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
- See 2 more
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Enhance customer relationships
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Scale best practices
Top Channels
Channels Used
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mobile
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mobile
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
