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SAP SuccessFactors Learning vs KnowMax: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP SuccessFactors Learning vs. KnowMax is based on a specific set of business needs and context. The comparison uses 9832 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP SuccessFactors Learning and KnowMax

SAP SuccessFactors Learning, KnowMax, Trailhead, Moodle LMS, etc., belong to a category of solutions that help Learning Management System. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP SuccessFactors Learning covers Training & Onboarding, Engagement Management, Collaboration with Social Media, Courses & Assessment, etc.

KnowMax focuses on Knowledge Management, Engagement Management with Mobile, Helpdesk Management with Phone Calls, Content Management, etc.

"SAP SuccessFactors solutions provide clarity into our workforce’s goals. We see our employees working harder and collaborating better as the path to success is now clear, cascading from management down to the individual employee. " - Lenny Woen

"We have achieved a 12% increase in FCR. We’re now providing seamless customer service to over 2 million users. Knowmax has transformed our CX function and helped us increase our C-SAT scores by 28%. We’re lucky to have found a Knowledge Partner that... delivered promising results and supported us throughout our Knowledge Management journey. " - OneCard

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP SuccessFactors Learning

Focus area

SAP SuccessFactors Learning is better than KnowMax for

Software Failure Risk

  • low

logo KnowMax

Focus area

KnowMax is better than SAP SuccessFactors Learning for

Software Failure Risk

  • low

About

Corporate learning management system reducing compliance risk

Omnichannel Knowledge Management Platform For Enterprises

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

90

37

Total Goals
(we found evidences for)

18

9

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


engagement management

engaging and following up



courses & assessment

create learning path

track learning progress

identify skill gaps


competitive intelligence



workflow management


sales document management

proposal & quote management

contract management


performance management


social media management

social media analytics

engaging on social media


communication management

sending & publishing communications


knowledge management

creating knowledge base


helpdesk management


content publishing

searching for content




customer feedback management

measuring customer satisfaction



campaign management

campaign analytics


products & pricelist management



contact list management


lifetime value management


business development


motivation management


customer case management



generation of new leads


relationship management



lead qualification

lead qualification: technographic



follower management


loyalty management

identify target customers


segmentation and targeting


rating and review management


community building


personalized marketing








sales call management




subscription management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Establish thought leadership

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • Improve ROI

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Improve internal communications

  • Improve brand engagement

  • Improve consistency

  • Improve navigation

  • See 15 more
  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Acquire customers

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • user generated content

  • blogs

  • website

  • mobile

  • omnichannel

  • mobile app

  • promotions

  • offline

  • video

  • point of sale

  • chat

  • on premises

  • See 10 more
  • phone calls

  • user generated content

  • blogs

  • website

  • mobile

  • omnichannel

  • mobile app

  • promotions

  • offline

  • video

  • point of sale

  • chat

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting