KnowMax Overview
Knowmax offers instant access to accurate knowledge across touchpoints for better customer experience. A demo can be requested today.
Use Cases
Customers recommend Knowledge Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using KnowMax.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using KnowMax.
KnowMax Use-Cases and Business Priorities: Customer Satisfaction Data
KnowMax works with different mediums / channels such as Mobile, and Phone Calls,
KnowMax's features include Ticketing, Dashboard, and Bot.
Reviews
"We have achieved a 12% increase in FCR. We’re now providing seamless customer service to over 2 million users. Knowmax has transformed our CX function and helped us increase our C-SAT scores by 28%. We’re lucky to have found a Knowledge Partner that... delivered promising results and supported us throughout our Knowledge Management journey." - OneCard
KnowMax, Newired, TargetX, 360Learning, MOS Chorus LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for KnowMax
Top Industries
- Information Technology and Services
- Telecommunications
- Consumer Services
Popular in
- Mid Market
- Enterprise
KnowMax is popular in Information Technology And Services, Telecommunications, and Consumer Services and is widely used by Mid Market, and Enterprise,
Comprehensive Insights on KnowMax Use Cases
What Are the key features of KnowMax for Knowledge Management?
What makes KnowMax ideal for Engagement Management?
How can KnowMax optimize your Helpdesk Management Workflow?
What Are the key features of KnowMax for Content Management?
How does KnowMax address your Communication Management Challenges?
21+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well KnowMax solved their Learning Management System needs. Cuspera uses 1024 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We have achieved a 12% increase in FCR. We’re now providing seamless customer service to over 2 million users. Knowmax has transformed our CX function and helped us increase our C-SAT scores by 28%. We’re lucky to have found a Knowledge Partner that delivered promising results and supported us thro...ughout our Knowledge Management journey. |
|
Knowmax device knowledge management offers unique capabilities like picture guides and vast repositories of device information that have helped us enhance our CX. Knowmax is integrated with our Celcom Life App, pushing self-service and reducing the volume of tickets for our CX teams. Knowmax’s robu...st functionality and the ease with which we were able to generate user reports have set this platform at an advantage over its competition. |
|
Exactly what we needed!! Completely understood our problem and provided a service that complemented our business perfectly. Testimonial By Carphone Warehouse |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chief Operating Officer OneCard |
We have achieved a 12% increase in FCR. We’re now providing seamless customer service to over 2 million users. Knowmax has transformed our CX function and helped us increase our C-SAT scores by 28%. We’re lucky to have found a Knowledge Partner that delivered promising results and supported us thro...ughout our Knowledge Management journey. |
|
Journey & GTM, Customer Experience Celcom |
Knowmax device knowledge management offers unique capabilities like picture guides and vast repositories of device information that have helped us enhance our CX. Knowmax is integrated with our Celcom Life App, pushing self-service and reducing the volume of tickets for our CX teams. Knowmax’s robu...st functionality and the ease with which we were able to generate user reports have set this platform at an advantage over its competition. |
|
Senior Operations Manager Carphone Warehouse |
Exactly what we needed!! Completely understood our problem and provided a service that complemented our business perfectly. Testimonial By Carphone Warehouse |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Financial Services
|
Financial Services |
Case Study OxigenRead More |
Internet
|
Internet |
Case Study Online food deliveryRead More |
|
|
NA |
Case Study Ooredoo GroupRead More |
Video
Knowmax Product Overview | The Next Generation Knowledge Management Platform For Better CX
Frequently Asked Questions(FAQ)
for KnowMax
What is KnowMax used for?
What are the top features of KnowMax?
Who uses KnowMax?
What are KnowMax alternatives?
Where is KnowMax located?
Peers used KnowMax for knowledge management and engagement management
KnowMax Competitors
KnowMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (41) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (140) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (41) |
| Analytics | Read Reviews (31) |
| Custom Reports | Read Reviews (140) |
Software Failure Risk Guidance
?for KnowMax
Overall Risk Meter
Top Failure Risks for KnowMax
Knowmax Profile
Company Name
Knowmax
Company Website
https://knowmax.ai/HQ Location
76-B, Udyog Vihar, Phase 4, Gurgaon, Haryana 122001, IN
Employees
51-100
Social
Financials
PRIVATE
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