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Scratchpad vs Zoho Bigin: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Scratchpad vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 1438 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Scratchpad and Zoho Bigin

Scratchpad, Zoho Bigin, PlanPlus Online, Pipeliner CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Scratchpad covers Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"You can avoid the clunkiness of Salesforce notes by using the clean UI of Scratchpad. It is easy to use and critical for sales note organization and updates your Salesforce fields for you. " - Pete Wilkinson

"I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside... sales people to use them within minutes. We concurrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do. " - Michael Pearce

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Scratchpad

Focus area

Scratchpad is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Fastest experience to update Salesforces

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

29

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction



workflow management


pipeline management


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


opportunity management



helpdesk management


contact list management

creating contact list





sales document management

contract management


account management




segmentation and targeting


business development


conversion management



promotion management


discount management


communication management

sending & publishing communications


customer case management


sales call management

meeting management


lead qualification


generation of new leads



relationship management



Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting