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ScreenSteps vs KnowledgeBase Manager Pro: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ScreenSteps vs. KnowledgeBase Manager Pro is based on a specific set of business needs and context. The comparison uses 456 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ScreenSteps and KnowledgeBase Manager Pro

ScreenSteps, and KnowledgeBase Manager Pro belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ScreenSteps covers Knowledge Management, Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, etc.

KnowledgeBase Manager Pro focuses on Knowledge Management, Communication Management with User Generated Content, Content Management, Customer Feedback Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ScreenSteps

Focus area

Software Failure Risk

  • medium

logo KnowledgeBase Manager Pro

Focus area

Software Failure Risk

  • medium

About

ScreenSteps | Knowledge Transfer

Knowledge Management Software - web-site-scripts.com

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

23

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


knowledge management


training & onboarding


helpdesk management


communication management

sending & publishing communications



workflow management


content management


customer feedback management



sales document management


Top Goals

Goals Achieved

  • Acquire customers

  • Shorten ramp up time

  • Improve efficiency

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • See 2 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • website

  • e-mail

  • offline

  • on premises

  • video

  • phone calls

  • See 5 more
  • user generated content

  • blogs

  • website

  • e-mail

  • offline

  • on premises

  • video

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting