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Seismic Knowledge vs livepro: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Seismic Knowledge low Failure Risk for livepro medium
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Comparison Summary

This comparison report of Seismic Knowledge vs. livepro is based on a specific set of business needs and context. The comparison uses 1296 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Seismic Knowledge and livepro

Seismic Knowledge, and livepro belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Seismic Knowledge covers Knowledge Management with Chat, Training & Onboarding with Chat, Workflow Management with Chat, Helpdesk Management with User Generated Content, etc.

livepro focuses on Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

"Our work is highly knowledge-intensive and knowledge is scattered everywhere - endless documentation, emails, Slack messages. Obie helps us to save time spent locating the right information. " - Rostyslav

"We had tried programs like SharePoint, Salesforce and Microsoft Dynamics but they weren’t adaptable and didn’t give us the control we needed. We are so pleased we chose livepro for our knowledge management as our team find it so easy to use and that... is the most important thing for a KM system. " - Libby Ewing-Jarvie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Seismic Knowledge

Focus area

Software Failure Risk

  • low

logo livepro

Focus area

livepro is better than Seismic Knowledge for

Software Failure Risk

  • medium

About

Knowledge Management System for fast, accurate answers

livepro: Customer Experience Knowledge Management

Age

2010

Financials

SERIES G

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

41

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction

knowledge management

Read Reviews (50)

Read Reviews (129)

sharing knowledge

Read Reviews (8)

Read Reviews (5)

creating knowledge base

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (12)

Read Reviews (20)

workflow management

Read Reviews (11)

Read Reviews (4)

helpdesk management

Read Reviews (10)

Read Reviews (18)

content management

Read Reviews (7)

Read Reviews (7)

content sharing

Read Reviews (3)

Read Reviews (0)

content curation

Read Reviews (3)

Read Reviews (4)

social media management

Read Reviews (7)

Read Reviews (6)

social media analytics

Read Reviews (7)

Read Reviews (6)

engagement management

Read Reviews (6)

Read Reviews (47)

engaging and following up

Read Reviews (4)

Read Reviews (37)

communication management

Read Reviews (6)

Read Reviews (6)

sending & publishing communications

Read Reviews (2)

Read Reviews (5)

sales document management

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (5)

customer feedback management

Read Reviews (1)

Read Reviews (31)

customer case management

Read Reviews (1)

Read Reviews (4)

contact list management

Read Reviews (0)

Read Reviews (8)

lifetime value management

Read Reviews (0)

Read Reviews (5)

campaign analytics

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (4)

campaign analytics

Read Reviews (0)

Read Reviews (4)

rating and review management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 1 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • user generated content

  • blogs

  • promotions

  • support groups

  • video

  • offline

  • on premises

  • website

  • e-mail

  • See 7 more

  • phone calls

  • user generated content

  • blogs

  • promotions

  • support groups

  • video

  • offline

  • on premises

  • website

  • e-mail

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting