Comparison Summary
This comparison report of Seismic Knowledge vs. Upland RightAnswers is based on a specific set of business needs and context. The comparison uses 613 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Seismic Knowledge and Upland RightAnswers
Seismic Knowledge, and Upland RightAnswers belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Seismic Knowledge covers Knowledge Management with Chat, Training & Onboarding with Chat, Workflow Management with Chat, Helpdesk Management with User Generated Content, etc.
Upland RightAnswers focuses on Knowledge Management, Engagement Management with E-Mail, Communication Management with User Generated Content, Campaign Management, etc.
"Obie helps us to save time spent locating the right information. - Rostyslav, Profiling Lead at Veeva, Obie retains the knowledge you give it and allows you to search for it at any given moment! " - William
"With RightAnswers knowledge management, Syngenta employees have fast and easy access to support information when they need it, so they are able to stay focused on our company goals. " - Andrea O’Brien
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Knowledge Management System for fast, accurate answers
Enterprise Knowledge Management Software to manage and share knowledge and improve customer service
Age
2010
2010
Financials
SERIES G
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
23
Total Goals
(we found evidences for)
4
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Improve stakeholder relations
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Improve internal communications
- See 1 more
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Enter new markets internationally or locally
- See 1 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
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user generated content
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blogs
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phone calls
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mobile
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e-mail
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
