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Seismic Knowledge vs Upland RightAnswers: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Seismic Knowledge vs. Upland RightAnswers is based on a specific set of business needs and context. The comparison uses 613 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Seismic Knowledge and Upland RightAnswers

Seismic Knowledge, and Upland RightAnswers belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Seismic Knowledge covers Knowledge Management with Chat, Training & Onboarding with Chat, Workflow Management with Chat, Helpdesk Management with User Generated Content, etc.

Upland RightAnswers focuses on Knowledge Management, Engagement Management with E-Mail, Communication Management with User Generated Content, Campaign Management, etc.

"I use Obie for QA, mostly retrieving company wide data, documents, official procedures by using the keywords. I find this to be amazing. I get instant access to whatever document anybody has ever created, uploaded or used in my company and i only ne...ed to type a keyword to search by. " - Sam

"With RightAnswers knowledge management, Syngenta employees have fast and easy access to support information when they need it, so they are able to stay focused on our company goals. " - Andrea O’Brien

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Seismic Knowledge

Focus area

Software Failure Risk

  • low

logo Upland RightAnswers

Focus area

Software Failure Risk

  • medium

About

Knowledge Management System for fast, accurate answers

Enterprise Knowledge Management Software to manage and share knowledge and improve customer service

Age

2010

2010

Financials

SERIES G

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

23

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction


knowledge management


training & onboarding


workflow management


helpdesk management


content management


social media management

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications


sales document management


sales call management



campaign analytics


campaign management

campaign analytics


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Improve stakeholder relations

  • Improve internal communications

  • See 1 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • e-mail

  • See 2 more
  • user generated content

  • blogs

  • phone calls

  • mobile

  • e-mail

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting