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SendPulse vs Blackbaud NetCommunity™: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of SendPulse vs. Blackbaud NetCommunity™ is based on a specific set of business needs and context. The comparison uses 2911 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SendPulse and Blackbaud NetCommunity™

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SendPulse covers Communication Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, Helpdesk Management with Website, etc.

Blackbaud NetCommunity™ focuses on Communication Management with E-Mail, Helpdesk Management, Engagement Management with Offline, Campaign Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SendPulse

Focus area

Software Failure Risk

  • medium

logo Blackbaud NetCommunity™

Focus area

Software Failure Risk

  • low

About

Multi-Channel Marketing Automation Platform email, web push notifications, SMS, Viber with

Alumni Engagement & Management Software System for Nonprofits | Blackbaud

Age

1981

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

64

20

Total Goals
(we found evidences for)

12

2

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


helpdesk management



sales document management


workflow management


content management


generation of new leads



social media management

managing social media account

scheduling post to social media


training & onboarding





rating and review management


competitive intelligence


knowledge management



segmentation and targeting



social media marketing


subscription management


loyalty management

identify target customers


contact list management


lifetime value management


conversion management



account management



relationship marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Build brand awareness

  • Launch new products

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • See 9 more
  • Improve ROI

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • omnichannel

  • social media

  • point of sale

  • See 4 more
  • e-mail

  • offline

  • causes and charity

  • website

  • omnichannel

  • social media

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting