Customer stories

Product Business Settings

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care industries and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud NetCommunity™ Product Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

How satisfied the customers are with Blackbaud NetCommunity™ use-cases

Reviews

"...NetCommunity is being used by the one group within the University to send emails...." Peer review by Lily Barger, Business Systems Analyst, University of California, Riverside

Blackbaud NetCommunity™ Customer Insights, Testimonials and Case Studies

What Are the key features of Blackbaud NetCommunity™ for Communication Management?

How efficiently Does Blackbaud NetCommunity™ manage your Engaging And Following Up?

How does Blackbaud NetCommunity™ address your Campaign Management Challenges?

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

Read on →

Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

Read on →

Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

Read on →

Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

Read on →

University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

Read on →
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (11)
Custom Reports

3.22/5

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (11)
Custom Reports

3.22/5

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Product
 

Blackbaud Expands AI Innovation to Boost Social Impact Outcomes

Blackbaud expands its AI capabilities to enhance social impact outcomes, showcasing customer successes such as a 96% employee engagement rate via the YourCause CSRconnect platform and a 44% fundraising increase with Raiser's Edge NXT. The company partners with Anthropic to introduce a new AI experience and projects 2026 GAAP revenue between $1.173 billion and $1.179 billion.

Executive
 

LaCour To Head Blackbaud Giving Fund

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour, formerly Blackbaud's chief marketing officer, will lead the Fund's strategy and partnerships, focusing on enhancing transparency and efficiency in charitable giving. Her extensive experience in philanthropy and technology positions her to expand the Fund's impact within the social impact ecosystem.

Executive
 

The Blackbaud Giving Fund Appoints Catherine LaCour as Chief Executive ...

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour will lead the Fund's strategy and partnerships, enhancing its role in facilitating charitable giving. Her extensive experience in philanthropy and technology positions her to drive growth and innovation in nonprofit engagement.

Financial
 

Blackbaud Reports Operating Margin Of 16.9%

Blackbaud reported a GAAP operating margin of 16.9% for 2025, with total revenue of $1.1 billion, reflecting a 2.3% decline due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.5%. The company achieved the Rule of 40 metric ahead of schedule, indicating strong financial health. Projections for 2026 include GAAP revenue between $1.173 billion and $1.179 billion.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO