Bloomreach Overview

Bloomreach leverages Loomi AI to tackle the challenge of real-time personalization in marketing automation. It addresses the need for businesses to enhance customer engagement and loyalty by delivering tailored experiences that drive growth and increase revenue. The platform's AI capabilities enable brands to create personalized interactions at scale, ensuring that each customer receives relevant content and offers. This approach not only boosts customer satisfaction but also fosters long-term loyalty. By integrating autonomous marketing and search functionalities, Bloomreach empowers businesses to adapt to changing consumer preferences efficiently. With over 1400 brands utilizing its solutions, Bloomreach stands out as a key player in the personalization landscape.

Use Cases

Customers recommend Campaign Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomreach.

Other use cases:

  • Communication Management
  • Advertisement
  • Social Media Analytics
  • Merchandising
  • Contact List Management
  • Segmentation And Targeting
  • Identify Target Customers
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bloomreach.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Average Basket Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
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Bloomreach Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomreach works with different mediums / channels such as E-Mail.

Bloomreach's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Bloomreach support capabilities include AI Powered, Email Support, Phone Support, etc. also Bloomreach analytics capabilities include Analytics, and Custom Reports.

Reviews

"If you show customers what they're looking for, they'll purchase. In the first six months of implementing Bloomreach, we saw a 40% increase in revenue generated from search." - Monica Cleveland

Bloomreach, Rejoiner, Moosend, AgencyAnalytics, Yespo Оmnichannel CDP, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Bloomreach enables personalized, end-to-end customer journeys using commerce data. The world's #1 Commerce Experience Cloud optimizes every interaction.

Popular Business Setting

for Bloomreach

Top Industries

  • Retail
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomreach is popular in Retail, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomreach Use Cases

What Are the key features of Bloomreach for Campaign Management?

Why is Bloomreach the best choice for Engagement Management?

How can Bloomreach enhance your Helpdesk Management process?

What makes Bloomreach ideal for Communication Management?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Monica Cleveland

CMO

The Annie Selke Companies

If you show customers what they're looking for, they'll purchase. In the first six months of implementing Bloomreach, we saw a 40% increase in revenue generated from search. Testimonial By Monica Cleveland
Bloomreach testimonial

Shanti Vellanki

IT Director

Albertsons

Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan
CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Monica Cleveland

CMO

The Annie Selke Companies

If you show customers what they're looking for, they'll purchase. In the first six months of implementing Bloomreach, we saw a 40% increase in revenue generated from search. Testimonial By Monica Cleveland
Bloomreach testimonial

Shanti Vellanki

IT Director

Albertsons

Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. Testimonial By Shanti Vellanki
Bloomreach testimonial

Brooke Logan

Sr. eCommerce Manager

HD Supply

We rely on the Bloomreach algorithm to really drive the majority of our search results. Testimonial By Brooke Logan

Case Studies

Retail

CASE STUDY Adlibris

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

Retail

CASE STUDY Burton

Burton Taps Into Loomi AI and Bloomreach Discovery for Conversion-Boosting Insights

Retail

CASE STUDY UrbanStems

UrbanStems Executes Endless Possibilities With Bloomreach

Retail

CASE STUDY UrbanStems

UrbanStems Executes Endless Possibilities With Bloomreach

Retail

CASE STUDY Burton

Burton Taps Into Loomi AI and Bloomreach Discovery for Conversion-Boosting Insights

Retail

CASE STUDY Adlibris

Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

Video

Be Limitless With Bloomreach

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bloomreach

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. It is built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. It helps to improve consistency and increase sales and revenue.

Bloomreach is backed by over a decade of AL/ML investment focused on digital commerce. Its models, algorithms, category-specific taxonomies, synonym libraries, and semantic AI and machine-learning outperform the market and drive meaningful revenue growth for clients. It also leverages the learnings from searches and transactions with an API-first set of solutions meant to help them reach and exceed the business goals.

Its features include semantic search to find products fast, working in tandem with merchandisers to help them be more data-driven and impactful, creating and controlling the whole experience across all channels, product discoverability with pathways, creating rules, and customizing the product list to achieve business goals and more.

What is Bloomreach used for?

Bloomreach is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Campaign Management, Engagement Management and Helpdesk Management .

What are the top features of Bloomreach?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Bloomreach.

Who uses Bloomreach?

Bloomreach is used by Retail, Marketing And Advertising and Information Technology And Services among other industries.

What are Bloomreach alternatives?

Rejoiner, Moosend, AgencyAnalytics and Yespo Оmnichannel CDP are popular alternatives for Bloomreach.

Where is Bloomreach located?

Bloomreach is headquartered at BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041.
lightning

Peers used Bloomreach for campaign management and engagement management

Bloomreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)

Software Failure Risk Guidance

?

for Bloomreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomreach

Bloomreach, Inc. News

Partnership

Bloomreach and Captain Up Partner to Offer Unified CRM, Gamification, and Loyalty Capabilities for iGaming

Bloomreach and Planet have announced a partnership to integrate Bloomreach Engagement with Planet's Unified Commerce platform. This collaboration enables retailers to deliver personalized customer experiences both online and in-store, leveraging unified data and AI-driven insights. The integration aims to help brands boost customer loyalty and drive revenue by connecting digital and physical retail journeys.

Partnership

Bloomreach and Captain Up Partner to Offer Unified CRM, Gamification, and Loyalty Capabilities for iGaming

Bloomreach has partnered with Captain Up to deliver unified CRM, gamification, and loyalty solutions for iGaming brands. This collaboration combines Bloomreach's AI-driven personalization with Captain Up's gamification platform, enabling iGaming companies to enhance player engagement and retention through real-time data and loyalty programs.

Partnership

Bloomreach Partners with Captain Up

Bloomreach and Captain Up have formed a partnership to deliver an integrated solution for gaming providers. This collaboration combines Bloomreach's AI-driven personalization platform with Captain Up's gamification and loyalty tools. The joint offering enables gaming companies to connect CRM strategies with real-time player data, enhancing customer engagement across digital, mobile, and retail channels.

Product

Bloomreach adds marketing and e-commerce features

Bloomreach has introduced new marketing and e-commerce features to its platform. These enhancements aim to help businesses personalize customer journeys and improve online sales performance. The updates include advanced segmentation, AI-driven recommendations, and streamlined campaign management tools for digital commerce teams.

Bloomreach, Inc. Profile

Company Name

Bloomreach, Inc.

Year Founded

2009

HQ Location

BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041

Employees

251-500

Social

Financials

SERIES F