Bloomreach Overview

Bloomreach enables personalized, end-to-end customer journeys using commerce data. The world's #1 Commerce Experience Cloud optimizes every interaction.

Use Cases

Customers recommend Campaign Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Bloomreach.

Other use cases:

  • Communication Management
  • Advertisement
  • Social Media Analytics
  • Merchandising
  • Contact List Management
  • Segmentation And Targeting
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bloomreach.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Increase Average Basket Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
See all business priorities See less business priorities

Bloomreach Use-Cases and Business Priorities: Customer Satisfaction Data

Bloomreach works with different mediums / channels such as E-Mail.

Bloomreach's features include Personalization, Dashboard, Alerts: Popups & Notifications, etc. and Bloomreach support capabilities include AI Powered, Email Support, Phone Support, etc. also Bloomreach analytics capabilities include Analytics, and Custom Reports.

Reviews

"Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less... focused on the day-to-day manual effort and tackling more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services." - Doug Gribbel

Bloomreach, Klaviyo, Ortto, Yespo Оmnichannel CDP, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bloomreach

Top Industries

  • Retail
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Bloomreach is popular in Retail, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Bloomreach Use Cases

How does Bloomreach address your Campaign Management Challenges?

How does Bloomreach facilitate Engagement Management?

What Are the key features of Bloomreach for Helpdesk Management?

How efficiently Does Bloomreach manage your Communication Management?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Bloomreach solved their Marketing Automation needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel
Bloomreach testimonial

Ryan Saghir

Director of Digital Marketing

Sabra

Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year.

Testimonial By Ryan Saghir
Bloomreach testimonial

Monica Cleveland

CMO

The Annie Selke Companies

If you show customers what they're looking for, they'll purchase. In the first six months of implementing Bloomreach, we saw a 40% increase in revenue generated from search. Testimonial By Monica Cleveland
CUSTOMERS TESTIMONIALS
Bloomreach testimonial

Doug Gribbel

Senior Manager of Global eCommerce Search

Staples

Highly relevant, semantically aware search combines machine-learning with human customization. Automatically optimize search, merchandising, marketing, and SEO efforts to deliver a relevant experience driven by your unique business goals. We're less focused on the day-to-day manual effort and tackl...ing more bigger-picture problems, like how do we drive product discovery and expose users to new categories, new products, new services.

Testimonial By Doug Gribbel
Bloomreach testimonial

Ryan Saghir

Director of Digital Marketing

Sabra

Modular design supports immediate or gradual migration to experience-led, microservices and SPA architecture that works with any eCommerce platform. Stop the replatforming hamster wheel and build scalable, differentiated experiences - fast. The platform has literally paid for itself and then more. ...Since the initial upfront investment, the savings have been realized in less than a year.

Testimonial By Ryan Saghir
Bloomreach testimonial

Monica Cleveland

CMO

The Annie Selke Companies

If you show customers what they're looking for, they'll purchase. In the first six months of implementing Bloomreach, we saw a 40% increase in revenue generated from search. Testimonial By Monica Cleveland

Case Studies

COMPANY INDUSTRY CASE STUDIES
Bloomreach case study
NA
Case Study Halfords

Learn how Halfords increased RPV by 5% with Bloomreach.

Read More
Bloomreach case study
NA
Case Study Neiman Marcus

Learn how Neiman Marcus utilized Bloomreach SEO to 125% lift in revenue-per-visitor for users using the 'Trending' feature

Read More
Bloomreach case study
NA
Case Study B&S

Learn how B&S is transforming the traditional B2B distribution sector by offering a headless, experience-first, digital experience to its customers.

Read More

Video

Be Limitless With Bloomreach

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bloomreach

What is Bloomreach?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. It is built specifically for brands, retailers and B2B companies who want to grow their revenue online while delivering each of their customers a premium, personalized experience. It helps to improve consistency and increase sales and revenue.

Bloomreach is backed by over a decade of AL/ML investment focused on digital commerce. Its models, algorithms, category-specific taxonomies, synonym libraries, and semantic AI and machine-learning outperform the market and drive meaningful revenue growth for clients. It also leverages the learnings from searches and transactions with an API-first set of solutions meant to help them reach and exceed the business goals.

Its features include semantic search to find products fast, working in tandem with merchandisers to help them be more data-driven and impactful, creating and controlling the whole experience across all channels, product discoverability with pathways, creating rules, and customizing the product list to achieve business goals and more.

What is Bloomreach used for?

Bloomreach is a Marketing Automation Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Campaign Management, Engagement Management and Helpdesk Management .

What are the top features of Bloomreach?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Bloomreach.

Who uses Bloomreach?

Bloomreach is used by Retail, Marketing And Advertising and Information Technology And Services among other industries.

What are Bloomreach alternatives?

Klaviyo, Ortto, Yespo Оmnichannel CDP and Omnisend are popular alternatives for Bloomreach.

Where is Bloomreach located?

Bloomreach is headquartered at BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041.
lightning

Peers used Bloomreach for campaign management and engagement management

Bloomreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.76/5

Read Reviews (65)
Analytics

4.74/5

Read Reviews (311)
Custom Reports

4.24/5

Read Reviews (544)

Software Failure Risk Guidance

?

for Bloomreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomreach

Bloomreach, Inc. News

Bloomreach Gifts Ecommerce Teams More Flexibility and Deeper Personalization with New Features This Holiday Season - Business Wire

Bloomreach introduces new features to enhance flexibility and personalization for ecommerce teams during the holiday season.

20/11/2024 - source

Bloomreach Recognized as a Strong Performer in Cross-Channel Marketing by Independent Research Firm, Citing its AI Innovation for Marketers - Business Wire

Bloomreach was recognized as a strong performer in cross-channel marketing due to its AI innovation for marketers.

17/11/2024 - source

Bloomreach Celebrates EMEA Partners for Their Outstanding Excellence and Dedication to Transforming Commerce Experiences - Business Wire

Bloomreach celebrates its EMEA partners for their excellent work in transforming commerce experiences.

11/11/2024 - source

Bloomreach, Inc. Profile

Company Name

Bloomreach, Inc.

Year Founded

2009

HQ Location

BloomReach, Inc. 82 Pioneer Way Mountain View, CA 94041

Employees

251-500

Social

Financials

SERIES F