Comparison Summary
This comparison report of ServiceGuru Kiosk vs. Spark Chart is based on a specific set of business needs and context. The comparison uses 934 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceGuru Kiosk and Spark Chart
ServiceGuru Kiosk, and Spark Chart belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceGuru Kiosk covers Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
Spark Chart focuses on Collecting Feedback with Promotions, Social Media Management with Social Media, Training & Onboarding, Market Research with Promotions, etc.
"Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. " - Karen C.
"The software is super powerful, and the support is extremely responsive. The reporting capability in Spark Chart is absolutely incredible. The power and ability to customise the reports I have never seen in any other survey software. There is a lear...ning curve, but it’s to be expected. To do amazingly complex and clever surveys, you need to invest the time to learn how to drive it. " - Gabe A
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Survey Software to uncover hidden knowledge & ideas
Financials
Business Need
Total Processes
(we found evidences for)
12
29
Total Goals
(we found evidences for)
3
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
-
Enhance customer relationships
-
Acquire customers
-
Build brand awareness
-
Improve efficiency
-
Improve internal communications
- See 2 more
Top Channels
Channels Used
-
promotions
-
social media
-
e-mail
-
website
-
text SMS
-
phone calls
-
Facebook
- See 4 more
-
promotions
-
social media
-
e-mail
-
website
-
text SMS
-
phone calls
-
Facebook
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
