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ServiceGuru Kiosk vs SurveySparrow 360 Assessment: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceGuru Kiosk vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 189 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceGuru Kiosk and SurveySparrow 360 Assessment

ServiceGuru Kiosk, and SurveySparrow 360 Assessment belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceGuru Kiosk covers Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.

"We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. " - Johnny Beerling

"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceGuru Kiosk

Focus area

ServiceGuru Kiosk is better than SurveySparrow 360 Assessment for

Software Failure Risk

  • medium

logo SurveySparrow 360 Assessment

Focus area

Software Failure Risk

  • medium

About

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Feedback Software Evaluate performance, the complete 360 degree way.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

12

6

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction


sales review & feedback


helpdesk management


campaign management


competitive intelligence


contact list management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Build brand awareness

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting