Comparison Summary
This comparison report of ServiceGuru Kiosk vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 189 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceGuru Kiosk and SurveySparrow 360 Assessment
ServiceGuru Kiosk, and SurveySparrow 360 Assessment belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceGuru Kiosk covers Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.
SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.
"The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal s...pace, and is highly effective in my field of work!! " - Joe T.
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ServiceGuru Kiosk
Focus area
ServiceGuru Kiosk is better than SurveySparrow 360 Assessment for
Software Failure Risk
About
Customer Service Review Tool to Collect and Measure Reviews at the Point of Service
Feedback Software Evaluate performance, the complete 360 degree way.
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
12
6
Total Goals
(we found evidences for)
3
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve digital and social presence
-
Enhance customer relationships
-
Grow market share
-
Build brand awareness
Top Channels
Channels Used
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
