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ServiceM8 vs Workiz: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceM8 vs. Workiz is based on a specific set of business needs and context. The comparison uses 2771 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceM8 and Workiz

ServiceM8, Workiz, Loc8, AroFlo, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceM8 covers Sales Document Management, Helpdesk Management, Contact List Management, Communication Management with E-Mail, etc.

Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceM8

Focus area

ServiceM8 is better than Workiz for

Software Failure Risk

  • low

logo Workiz

Focus area

Software Failure Risk

  • medium

About

ServiceM8: Field Service Software

Field Service Management for On-Demand Service Businesses

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

42

39

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


contact list management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management


workflow management


training & onboarding


customer feedback management

measuring customer satisfaction



account management



billing and invoice management


payment management






sales call management


rating and review management


social media analytics


social media management

social media analytics



conversion management



lead qualification



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more
  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting