cuspera logo CUSPERA

Compare ServiceMax vs Loc8

Comparison Summary

For ServiceMax vs Loc8 comparison, Our AI algorithm looked at 1945 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ServiceMax and Loc8 to solve their respective business needs.

Pros and cons of ServiceMax and Loc8

ServiceMax is more suited to businesses that require Collaboration with Social Media and Training & Onboarding where as Loc8 is focused towards Sales Document Management and Helpdesk Management with Mobile .

logo ServiceMax

Focus area

Software Failure Risk

  • medium

logo Loc8

Focus area

Software Failure Risk

  • low

About

ServiceMax - Leading Field Service SaaS B2B ..

Field service management software for small business

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

38

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


sales document management

contract management

proposal & quote management


workflow management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



social media management

social media analytics


contact list management


engagement management

engaging and following up


knowledge management


products & pricelist management


helpdesk management





advocacy management


competitive intelligence


generation of new leads


billing and invoice management


searching for content



content management

searching for content


community building


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more
  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting