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ServiceMax vs Loc8: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceMax vs. Loc8 is based on a specific set of business needs and context. The comparison uses 1945 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceMax and Loc8

ServiceMax, Loc8, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

Loc8 focuses on Sales Document Management, Helpdesk Management with Mobile, Communication Management with E-Mail, Knowledge Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceMax

Focus area

Software Failure Risk

  • medium

logo Loc8

Focus area

Software Failure Risk

  • low

About

Asset-Centric Field Service Management

Field service management software for small business

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

38

Total Goals
(we found evidences for)

11

4

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


sales document management

contract management

proposal & quote management


workflow management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications

tracking & monitoring communications



social media management

social media analytics


contact list management


engagement management

engaging and following up


knowledge management


products & pricelist management


helpdesk management





advocacy management


competitive intelligence


generation of new leads


billing and invoice management


searching for content



content management

searching for content


community building


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more
  • e-mail

  • mobile

  • phone calls

  • website

  • offline

  • point of sale

  • chat

  • mobile app

  • text SMS

  • on premises

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting