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ServiceNow® Knowledge Management vs PageUp: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceNow® Knowledge Management vs. PageUp is based on a specific set of business needs and context. The comparison uses 1175 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceNow® Knowledge Management and PageUp

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceNow® Knowledge Management covers Knowledge Management with User Generated Content, Workflow Management, Helpdesk Management with Phone Calls, Social Media Management with User Generated Content, etc.

PageUp focuses on Training & Onboarding, Engagement Management, Social Media Management, Workflow Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceNow® Knowledge Management

Focus area

ServiceNow® Knowledge Management is better than PageUp for

Software Failure Risk

  • low

logo PageUp

Focus area

PageUp is better than ServiceNow® Knowledge Management for

Software Failure Risk

  • low

About

Knowledge Management | ServiceNow

Powerful HR Software for Talent Management

Age

1997

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

50

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


knowledge management


workflow management


helpdesk management


social media management

social media analytics


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


customer case management


content management

searching for content


engagement management

engaging and following up



training & onboarding


rating and review management



performance management



campaign analytics


campaign management

campaign analytics


relationship management


sales call management


generation of new leads


lead qualification: behavioural


lead qualification

lead qualification: behavioural




social media marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Manage risk

  • See 1 more
  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve visibility

  • Acquire customers

  • Improve internal communications

  • Build brand awareness

  • Improve consistency

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • website

  • e-mail

  • mobile

  • social media

  • text SMS

  • phone calls

  • user generated content

  • blogs

  • print media

  • magazine

  • chat

  • newsletter

  • video

  • review sites

  • See 11 more
  • website

  • e-mail

  • mobile

  • social media

  • text SMS

  • phone calls

  • user generated content

  • blogs

  • print media

  • magazine

  • chat

  • newsletter

  • video

  • review sites

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting